Axa
Axa shares AI approach after Aviva’s ChatGPT move
Axa has confirmed it is working with partners on using AI to “develop new capabilities that enhance trust, value and convenience for our customers”.
How temporary is the ABI’s fire safety facility?
On the second anniversary of the Association of British Insurers’ Fire Safety Reinsurance Scheme, Scott McGee examines how the facility is operating and whether it is likely to be extended beyond the five years originally set for it.
Roundtable: Total loss in transition – EVs, costs and capacity
Total loss decisions are becoming more complex as EV technology, rising repair costs and shifting vehicle values reshape motor claims. Do current validation and valuation approaches remain fit for purpose?
Insurers respond after criticism surrounding ties to fossil fuel and military firms
After a report from Boycott Bloody Insurance has criticised providers based on their financial ties to fossil fuel and weapons companies, Axa has responded.
Axa merges UK retail and commercial units under one CEO
Axa UK & Ireland is combining its retail and commercial arms under a single structure, called Axa Insurance UK.
How AI can help build the insurance workforce of the future
View from the Top: Amanda Vaughan, chief people officer at Axa UK & Ireland, outlines how UK labour market challenges are fuelling demand for new capabilities from the insurance workforce.
Axa’s du Rostu: Why firms need a chief geopolitics officer
As conflict, sanctions and supply chain shocks reshape markets, Pierre du Rostu, CEO of AXA Digital Commercial Platform, says every companies may soon need a chief geopolitics officer to help leadership anticipate risk, connect fragmented insights, and…
UK claims service hits record high as effort drives NPS
UK claims service reached a record high at the end of 2025, the latest data from Gracechurch reveals, with improving consistency and visible insurer effort emerging as the strongest drivers of broker satisfaction.
John Lewis becomes FCA-authorised broker
John Lewis Money has become a Financial Conduct Authority-authorised insurance broker.
What Zurich buying Beazley means for the market
Editor’s View: Zurich’s £8.2bn swoop for Beazley is a decisive bet on specialty insurance, which Emma Ann Hughes observes widens the gap between the industry’s supermarket giants and the squeezed middle.
Axa’s Lloyd on the power of fearless females
Drawing on her career championing inclusion, Jo Lloyd, customer, proposition and risk director of Axa Retail, outlines how the insurer’s Fearless Females network, cross-industry partnerships and candid talks on bias are boosting representation and…
Soft market tempers Axa UK’s personal lines gains
Axa Group has reported 5% growth in property and casualty gross written premiums to £58bn, driven by commercial lines and strong new business in personal lines globally, but softer pricing in UK & Ireland dragged down personal lines rates.
What do insurers need before the UK goes driverless?
With the UK government moving full steam ahead with autonomous vehicle testing, Scott McGee asks how close we are to a driverless world, and what do insurance providers need before that becomes a reality.
Diary of an Insurer: Axa’s Brendon Moodley
From 5am gym sessions to steering major technology initiatives, Brendon Moodley, head of data platforms and product delivery at Axa UK, blends discipline, leadership and family time that includes watching Disney films that sometimes leave him holding…
JP Morgan finally enters UK insurance market
Almost two-and-a-half years after Insurance Post revealed a product was in the works, JP Morgan's Chase Bank has officially entered the UK's insurance market.
Axa builds more than 60 agentic AI tools
Axa Group is currently working on more than 60 agentic artificial intelligence use cases, according to group chief data, AI and innovation officer Andreas Schertzinger.
Brits expect insurers to raise financial abuse awareness
Research from Axa UK has revealed that there is a growing public expectation among UK adults for businesses to play a role in financial abuse awareness.
Clear battery standards could unlock UK’s used EV market
Dougie Barnett, former director of commercial customer risk management and sustainability at Axa UK, argues that standardised battery health information is essential to build confidence in the slow-moving second-hand EV market.
How Belfast’s insurance sector is overcoming Brexit blues
As Belfast enters a new year of investment, consolidation and post-Brexit adjustment, Tom Luckham examines how its insurance sector is proving resilient, fast-growing and increasingly strategic for both UK and Irish markets.
Axa hires Dunn from Zurich as Commercial CUO
Axa UK Commercial has appointed Zurich’s Caroline Dunn to succeed David Ovenden as chief underwriting officer.
Which provider will challenge the Aviva-DLG giant in 2026?
Deputy Editor's View: After Aviva’s acquisition of Direct Line Group in 2025, deputy editor Scott McGee ponders what rivals could be planning to do in 2026 to compete for a place on the nation's biggest personal lines player podium.