Whiplash
View from the top: Fixing fees to fight fraud
Success depends on simultaneous change in insurer culture and claims handling philosophy, says Karl Parr
Interview: Andrew Torrance - Playing the long game
With more than a decade at Allianz, and more than 20 years in the industry, chief executive Andrew Torrance reflects on the past and looks to the future.
iSaaS launches app to crack down on spurious whiplash claims
Cloud computing specialist iSaaS Technology has launched a biometric identification iPhone application for medical experts to help diminish fraudulent activity during the personal injury claims process.
Greening to urge drivers to fit black box
Transport Secretary Justine Greening will urge young drivers and women motorists to have telematics devices fitted in their cars at this afternoon's second motor insurance summit, according to the Daily Mail.
LV boss O'Roarke calls for fraud clamp-down talks at second summit
LV managing director John O'Roarke is demanding more stringent legislation designed to clamp down on "unscrupulous" drivers following a survey showing that almost two thirds of GPs have seen a rise in exaggerated injuries.
Legal and insurance experts at loggerheads ahead of second summit
Legal and insurance leaders have once again clashed over the issue of whiplash ahead of the second motor insurance summit at Whitehall this afternoon.
'Time the talking ended' on whiplash, says the AA
While the insurance industry and the government continue to discuss Britain's whiplash compensation culture, the AA has said it is now time for the talking to stop and for reforms to be put in place.
Lawyers call for 'real debate' on whiplash
Hard questions must be put to insurers about the way they handle whiplash claims, lawyers have said ahead of a Whitehall summit with the insurance industry tomorrow.
ABI seeks 'radical' action to tackle whiplash epidemic
The Association of British Insurers has called for an end to people claiming compensation for whiplash injuries unless there is objective evidence of injury.
Engineering 'holds the key' to whiplash, says Thatcham
Thatcham Research reiterated its approach to the UK's whiplash "epidemic" at the Lyons Davidson International Whiplash Conference in Bristol.
Transport Select Committee seeks to clear up transparency
The Transport Select Committee's reports on motor insurance have proved contentious, with calls for transparency not resonating with insurers. Will the 13th report clear things up?
UK 'pain in the neck culture' must end, says ABI
People claiming whiplash injuries should not be entitled to compensation unless there is objective evidence that they have suffered injury, according to the Association of British Insurers.
Biba demands action on whiplash claims
The British Insurance Brokers Association has called on the government to commit to a timescale and announce details of its work to reduce the number and cost of fraudulent whiplash claims.
Transport Select Committee chair "encouraged" by whiplash response
The Transport Select Committee's 13th special report has reiterated members' commitment to access to justice while also expressing encouragement at the government's "willingness" to clamp down on fraudulent whiplash claims.
Updated whiplash book proposal finds support despite reservations
Law firm Lyons Davidson is launching a campaign to republish an updated version of the whiplash book, in a bid to tackle the claims epidemic.
View from the top: Learning from our neighbours
As Italy takes a step towards combating motor fraud, can the UK follow suit?
Legal chiefs angered by Downing Street snub at the motor premium summit
Only insurers were invited to the Number 10 meeting, leaving many sectors feeling left out in the cold.
Immediate medical triage may cut whiplash costs
Treatment Network boss Jonathan Cook told delegates that offering whiplash claimants immediate medical triage when they first phoned in their claim prompted 15% of callers to "spontaneously recover" from their injuries.
Direct Line boss praises PM motor premiums meeting
Direct Line chief executive Paul Geddes hailed last night’s meeting with Prime Minister David Cameron as a “step in the right direction”.
Axa’s Evans says David Cameron meeting ‘a great day for motorists’
Axa UK boss Paul Evan has described the insurers’ meeting with Prime Minister David Cameron as “a great day for motorists”.
Greening’s proposals put the ‘cart before the horse’
John Spencer has reacted following comments made over the weekend about the personal injury system by Transport Secretary Justine Greening.