Whiplash

Ethics: Do the right thing

The insurance industry may need a root and branch overhaul of its approach to ethics. But with claims that companies don’t actually understand the issue, the road to restoring trust is set to be rocky.

Fraud unit defends insurers following whiplash report

Hill Dickinson Fraud Unit has defended insurers following the publication of the Transport Select Committee’s whiplash report saying it is unfair to criticise them for paying potentially fraudulent claims due to a lack of medical evidence.

Whiplash small claims track extension under threat

The conclusion of a Transport Select Committee inquiry into the cost of motor insurance has sparked “disappointment” among insurance industry bosses after MPs refused to support Ministry of Justice plans to place whiplash claims on the small claims track.

Telematics: Ask the experts

Insurers should be wary of rushing into the telematics market alone – pricing, legacy technology and cost mean collaborating may be a wiser strategy.

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