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Direct Line appoints Gearey as director of claims services
Direct Line Group has appointed former Covéa personal lines managing director James Gearey as director of claims services.
Diary of an Insurer: Inshur's James Rawstron
A familiar face, and a packed onboarding diary introducing new colleagues, help James Rawstron, director of underwriting at Inshur, to get to grips with his new employer.
CII to begin CEO search as Vallance announces departure
Chartered Insurance Institute CEO Alan Vallance will leave the professional body next spring to take up an equivalent role at the Institute of Chartered Accountants in England and Wales.
CII young brokers turn to TikTok to fight talent war
The Chartered Insurance Institute’s New Generation Broking Group is turning to TikTok and Instagram to attract fresh talent to the industry.
60 Seconds With... Liz Tytler, Movo Partnership
Liz Tytler, head of claims at Movo Partnership, is the reason you have cow signs with horns and udders, plus she is a Dancing Queen - so long as she has had a drink.
Carriers chasing profitability rather than growth
Data analysis: In a challenging economic environment, insurance executives have shared they are increasingly spreading their attention across many operational areas to prioritise profitability over growth.
Q&A: Jonathan Frankham, World Nomads
Jonathan Frankham, General Manager, UK & Europe at World Nomads, reveals how travel insurance has changed post pandemic and whether further evolution is required due to climate change.
By Miles co-founder James Blackham leaves
By Miles’s co-founder and CEO James Blackham has announced on LinkedIn that today is his last day – and that he will be replaced by chief commercial officer Maddy Howlett.
Three ways to ditch insurance’s ‘Old Boy’ network image
Traditional portrayals of insurance as an exclusive stale, pale and male club were examined during iCan’s Dive In session.
Q&A: Charmaine Chow, Dale Underwriting Partners
Charmaine Chow, head of legal and governance at Dale Underwriting Partners, speaks to Frances Stebbing about building a Lloyd’s managing agency and what it means to be a diversity and inclusion champion.
LCP’s Drummond on the power of speaking out
Far from silencing her, Catherine Drummond, a partner at LCP, shares how the hate mail she received as an LGBT+ woman has spurred her on to encourage others to speak out and share their own experiences of barriers they have faced.
Q&A: Megan Bingham-Walker, Anansi & Sarah Wernér, Husmus
With less than 0.5% of venture capital funding going to Black-led start-ups, Frances Stebbing speaks to two recipients of the Black Founders Fund to find out why this initiative is so important and how it helped their business.
How Link’s co-founder was warned being gay would hinder his career
Erik Johnson, active underwriter at MIC Global Syndicate 5183, on the prejudice he faced as a gay man entering the insurance industry and how he ignored warnings pushing for inclusion could hinder his career to co-found Link.
Flock raids industry in flurry of exec hires
Insurance Post can reveal that commercial motor fleet insurtech Flock has completed a series of senior hires, taking top executives from multiple insurers, including Hiscox and Mulsanne.
Podcast: How inclusivity drives innovation – Part 2
In the second of two specially recorded podcasts to mark the ninth Dive In festival, Aviva’s Jonny Briggs and the ABI’s Liisa Antola share what insurers can do to achieve inclusive innovation.
Sedgwick’s Armstrong on bringing your authentic self to work
Suzanne Armstrong, deputy head of key accounts at Sedgwick in the UK, on how a female colleague being denied compassionate leave spurred her on to be her authentic self at work and break down LGBTQ+ barriers.
Big Interview: Dame Inga Beale
As the ninth Dive In festival kicks off, Dame Inga Beale tells Emma Ann Hughes she doesn’t see the greater diversity, inclusion and modernisation she pushed for as Lloyd’s first female CEO as her legacy — but as her continuing mission.
Podcast: How inclusivity drives innovation – Part 1
Specialist Risk Group’s Clare Lebecq and Davies Academy’s Carolyn Blunt talk about what their businesses are doing to create a culture of inclusive innovation.
How Johnny Timpson refuses to let disability define him
Former Cabinet Office Disability Ambassador Johnny Timpson and winner of Insurance Personality of the Year at the British Insurance Awards explains how he works with a musculoskeletal impairment plus his neurodivergence to make the industry more…
Eight out of 10 claims handlers have dealt with a distressing case
Four out of five claims handlers have suffered second-hand trauma from dealing with distressing claims, such as fatal fires, according to research undertaken by the Chartered Insurance Institute’s New Generation group.
Steps industry needs to take to retain Generation Z
Data analysis: Insurers need to ditch the marketing spiel and demonstrate what they are doing about artificial intelligence, climate change, and inclusion, if they want to appeal to Generation Z.
Q&A: Katherine Conway, Aon
Ahead of Dive In’s ninth festival, Katherine Conway, global inclusion lead at Aon, speaks to Frances Stebbing about how she got involved with the initiative and what to expect from this year’s event.
CII reveals who scored top marks in insurance exams
Marsh, Axa, Gallagher, Zurich, Allianz, QBE, RSA, NFU Mutual and Hiscox employees were among those who scored the top marks in Chartered Insurance Institute exam and coursework submissions in 2022.
Are the City’s insurers struggling to stay sober?
Analysis: Frances Stebbing explores how the City of London’s drinking culture has been challenged and whether the sector finally recognises it needs to allow people the option to wake up as fresh as a daisy if it wants to attract and retain fresh talent.