Zurich Insurance
British Insurance Awards 2021: Risk Management and Claims Awards
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.
Spotlight: Smarter decision making – Intelligent lead pricing: helping counter SME underinsurance
For businesses, finding at the time of a claim that their policy will not pay out can be catastrophic. Unfortunately, underinsurance among SMEs is a growing problem. Valerie Hart looks at how improving intelligent lead pricing through digital technology…
Aston Lark, Aviva and Covéa win big at 2021 British Insurance Awards
Aston Lark and Aviva were the big winners at the 2021 British Insurance Awards on a night when Covéa was crowned General Insurer of the Year.
Covid BI claims payouts top £1bn
Insurers have paid out over £1bn in business interruption claims, according to the latest data released by the Financial Conduct Authority.
Axa adds Sarah Mallaby as distribution and trading director for commercial
Axa UK has appointed Sarah Mallaby, formerly director of broker markets at Allianz Insurance, as distribution and trading director for its commercial business.
Highway Code changes risk 'unintended consequences' for commercial motor
Insurers and lawyers have warned of 'unintended consequences' for lorry drivers and fleet underwriters from next year's Highway Code revamp.
Upcoming Webinar: Watch Aston Lark, Arch and Zurich discuss how to break down barriers to become truly customer centric
Is it too difficult to imagine a world where the policyholder is front-and-centre of everything that an insurance company does?
Analysis: Trust and the whiplash portal
A survey commissioned by Post found that people are not confident in the whiplash portal, with a number of claimants turning to claims management companies and solicitors for help in completing the claim.
Aviva and LV join Ebay green parts push; Davies buys Asta; Marshmallow becomes latest UK insurtech unicorn; and Covea backs new pet insurance alternative Animor
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Zurich UK takes Caroline Dunn from Lloyd’s as chief underwriting officer
Zurich has recruited Caroline Dunn as chief underwriting officer in the UK joining from Lloyd’s where she was head of market development.
Vast majority of public unaware of whiplash portal
Exclusive: Most of the general public are unaware of the new Official Injury Claim whiplash portal, a survey commissioned by Post has shown.
Green parts: Driving sustainability into the supply chain
Motor insurers are increasingly looking to green parts in the drive towards sustainability.
Zurich promotes Paolo Mantero to group chief strategy officer
Zurich Insurance Group has appointed Paolo Mantero as group chief strategy officer succeeding Giovanni Giuliani who is moving to be CEO of Zurich Italy.
Spotlight on digital claims: Where next for digital claims?
A recent survey carried out by Post, in association with 360Globalnet, found that the straight through processing of personal lines claims is still not a reality for most insurance customers. However, as Sam Barrett discovers, that number is increasing,…
Zurich recruits Peter Kasahara as group chief data officer
Zurich Insurance Group has appointed Peter Kasahara as group chief data officer joining from PWC.
Zurich’s Peter Hamilton appointed disability and access ambassador for government disability unit
Zurich’s head of market engagement Peter Hamilton has been picked by the government to represent the insurance sector as one of 12 new disability and access ambassadors.
Intelligence: The future of construction insurance
Between geopolitics, a health crisis, climate change and rising costs, it’s clear the construction industry is operating within an uncertain environment at the moment. Could evergreen policies be the answer?
Questgates continues acquisition spree; Dual to buy Align Financial; Right Choice bags Moorhouse; Admiral, Ageas, Allianz, Aviva and Zurich report UK results
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Zurich UK P&C sees best first half COR in five years
Zurich UK has reported double-digit growth for the first half of 2021, led by SME and mid-market commercial business.
Spotlight: Personalisation - Why self-service claims put the power into the hands of the policyholder
Whether it is legacy infrastructure or culture, things that were once considered barriers to the adoption of self-service claims are being torn down. Valerie Hart explores the progress insurers have made since the Covid-19 pandemic began.
Stonegate pub chain 'has no further claim' argue insurers in £845m BI case
MS Amlin, Liberty Mutual and Zurich have argued that pub chain Stonegate “has no further claim” against them and that even if it did, its £845m claim estimate is “hugely overstated”.
Intelligence: Responsible AI
With great power comes great responsibility and for insurers this is never going to be truer than when dealing with artificial intelligence. Post looks into how insurers are using AI ethically.
How AI and machine learning is changing the way Insurers process claims
In Insurance, everything comes down to claims. An insurer's ability to handle claims efficiently and accurately drives its profitability, customer experience, and long-term financial health.
The future of pricing - how can insurers use data and technology to remain competitive?
Insurance organisations need to develop new ways of pricing if they want to remain competitive in today’s market. But whilst data enables insurers to make the most informed pricing decisions; governing and processing this data across siloed databases and…