Covea Insurance

Insurance Census 2019

Post revisited its popular Census research to find out how closely the sector reflects the society it serves. With so much focus on diversity, gender equality and inclusion, two new areas have been included in the census: sexual harassment and mental…

Analysis: Jumping into 2019

2019 is sure to be mostly about Brexit but, as Sam Barrett explains, there will be other challenges and opportunities for insurers as well

Analysis: Review of 2018

The spectre of Brexit loomed large over the insurance sector this year, and although the picture is still no clearer in terms of how the UK market will continue to trade with Europe after 29 March 2019, significant merger & acquisition activity was among…

Blog: And the next CEO is…?

There continues to be change at the top of the UK's insurer board rooms. But instead of relying on the tried and tested recruitment strategies of the past, Consumer Intelligence's Ian Hughes suggests a more meaningful strategy to get the most out of your…

Analysis: Subsidence surge

Insurers and loss adjusters are using digital technologies to handle this autumn’s surge in subsidence claims but they are not forgetting the human touch is the best way to get to the root of the problem

Analysis: Application interrogation

People who want to insure their home can’t always answer technical questions about their property. Insurers are calling on digital technologies to overhaul the whole application process

Commercial insurance fraud: Improving detection

There might be disagreement as to how large the gap is between the resources committed to combatting commercial fraud when compared to personal lines – underlined by the recent Post/Crif research. But, there is at least some consensus around a lack of…

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