Insurer
Best Insurance Employers to work for in 2023 revealed
Konsileo and Aioi Nissay Dowa Europe have been named as the greatest SME and large places to work, respectively, in this year's Insurance Post Best Insurance Employers Survey.
Best Insurance Employer: So-Sure
So-Sure appears on the Insurance Post Best Insurance Employer list for the first time after achieving a four-star rating.
Best Insurance Employer: HSB
HSB was rated five stars in this year’s Insurance Post Best Insurance Employer list, and is stepping up diversity and inclusion work to climb to the top of future rankings.
MGA service superior compared with ‘monolithic’ insurer approach
Standards have slipped for “big household name” insurers and MGAs have stepped up to offer a “tailor-made” service which is making them the partner of choice, brokers have revealed.
Claims handlers' errors put Zurich on the hook for uncovered Covid claims
The Commercial Court has told Zurich it is obliged to indemnify a student travel company for Covid cancellation refunds, even though the refunds fell outside the scope of its policy.
Qover partners with Zurich; Keoghs takes team from Plexus; Allianz appoints CIO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
FCA urges insurers to consider what ‘fair’ means
The Financial Conduct Authority has reminded insurers to reflect on what “fair” means going forward, after Direct Line was slammed for underpaying customers.
NZIA relaxes emission target rules after mass exit
The Net-Zero Insurance Alliance has relaxed its requirements to a “no obligation to publish targets” policy after many members exited the group.
Motor premiums will ‘need to go up further’ to manage claims costs, says ABI’s Skeet
The Association of British Insurers’ director of general insurance policy, Mervyn Skeet, has told Insurance Post that motor premiums will “probably need to go up further” because claims costs are still increasing.
Amanda Blanc tells industry to ‘stand together’ following NZIA fallout
Aviva’s Blanc asked three things of the industry in the fight against climate change and said it remains the “most important issue” we face regardless of recent events.
Insurance and repair concerns could stifle EV adoption, says Thatcham
A report from Thatcham Research has stressed how insurance implications remain unclear on repair capacity, training, skills, and cost, as well as the lifetime sustainability of battery electric vehicles.
ABI calls on insurers to save ‘shocking decline’ in nature loss
The Association of British Insurers has launched guidance to help the industry become “nature positive”.
AI will ‘democratise’ VIP customer treatments
Edward Challis, head of AI strategy at Ui Path, explained how generative AI could be the ‘birth’ of bespoke experiences, with old systematic and impersonal operations a thing of the past.
Insurers must right their wrongs for vulnerable customers, says FCA
Home and motor insurers need to put the “wrongs right” and “improve their treatment” of vulnerable customers as the cost-of-living squeeze continues.
Insurers need to solve ‘core problem of data’ before immersing into generative AI
Boris Krumrey, global vice president of automation innovations, Ui Path, has revealed how insurers need to tackle legacy systems before trying to implement generative artificial intelligence into their business.
Direct Line ordered by FCA to reassess historical total loss claims
The Financial Conduct Authority has ordered the motor insurer to go back through five years of claims, after admitting it had underpaid some car and van insurance customers.
Winn Group targets high-profile partnerships after more than doubling turnover
After Winn Group increased turnover by 139% in 2022, founder and executive chairman Jeff Winn has targeted some big-ticket partnerships to take it past £300m by the end of 2023.
Tough times ahead for motor insurers after ‘worst performing year in a decade’
Motor insurers should expect further losses this year as high inflation and low premium costs continue to hound the sector, reports say.
CMA reverses Copart merger decision after industry support
Having originally raised competition concerns, the Competition and Markets Authority appears to have completed a u-turn on its findings around Copart’s acquisition of Green Parts Specialist Holdings Ltd (formerly Hills Motors).
Zurich aims to build sustainable supply chain
Zurich has shared plans to build stronger transparent environmental reporting with its suppliers, and how it aims to be “one of the most responsible” sustainable companies in the world.
London Market brokers demand face-to-face future
Data analysis: Brokers and underwriters are fed up with post-pandemic ways of working, according to research by the London & International Insurance Brokers’ Association and Chartered Insurance Institute's New Generation group.
Qover and Revolut partner; Marsh to aid Ukraine; AIG appoints CFO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Allies needed for underrepresented voices to be heard
Leaders in the financial services sector have shared the importance of how allies push for a more inclusive environment, but need more to step up and speak out.
Q&A: Fraser Edmond, Broker Insights
Broker Insights founder and CEO Fraser Edmond speaks to Insurance Post about the inefficiency of the commercial insurance space, bridging the knowledge gap between insurers and brokers, and how he hopes to more than triple the company's coverage by the…