Blog Post
Online exclusive: Easing the customer journey
Which companies provide the best customer experience for motor and home insurance buyers? Global Reviews reveals all in its quarterly benchmarking report.
Penny Black's Insurance Week
Penny was thrilled to spend two hours sitting in a Lloyd's box this week watching the brokers and underwriters of London's market ply their trade.
My Best XI: Ashton West, Motor Insurers' Bureau
Motor Insurers' Bureau chief executive Ashton West selects his best XI for an insurance company start up.
Blog: Extra-terrestrial threat
In the wake of the World Economic Forum’s Global Risks report many have focused on the impact of climate change, digital wildfires, drug resistant diseases...
European View from the Top: The tax obligation
On 9 December 2012, Danny Alexander, Chief Secretary to HM Treasury, told multinational firms that paying UK corporation tax is an obligation, not "a voluntary choice" they can make to please their customers.
Middle East Blog: Inverted modus ponens
Most social science theories, including in economics, business and finance, are 'deductive theories' based on the modus ponens mechanism.
Penny Black's Insurance Week
The good people at the Insurance Fraud Enforcement Department were no doubt on tenterhooks after TV funnyman Rufus Hound outlined plans to burn his house down.
Penny speed meets... Anthony Borgman, business development leader, Lifestyle Services Group
Being an insatiable socialite, Penny Black is always eager to probe the personalities behind the professional veneer of her industry friends. What better way to squeeze in and share as many intimate revelations as possible than her very own ‘speed…
Post Blog: Dealing with the directive
The EU Gender directive comes into force today, but how will insurers and drivers cope with the changes? Jon Byford explains.
Penny Black's Insurance Week
Great strides have been made by the insurance industry and the authorities in clamping down on fraud, but sometimes wrongdoers certainly do not help themselves.
My Best XI: Kevin Taylor, Gravytrain
Kevin Taylor, Gravytrain chief executive, picks his best XI for an insurance company start-up.
Guest Blog: The modern world of Father Christmas
It is December so it seems only right and proper to use Father Christmas as an indicator of how much the world has changed over recent years.
Blog: M&A myths dispelled
The third week of December can be a stressful time. As 25 December looms ever closer, there are still presents to buy, decorations to hang, and tasks to dispatch before you can relax guilt-free to enjoy the holiday season.
Post Blog: Business interrupted
What can previous catastrophes tell us about the business interruption landscape following superstorm Sandy? Amy Lacey explains.
Post Blog: Ahead of the game
How can online insurance providers stay one step ahead of the competition? Rebecca Jennings explains.
Penny Black's Insurance Week
As X-Factor fever reaches its Christmas crescendo Penny is drawing up a list of things she'd rather do on a Saturday night; washing her socks, watching paint dry or an evening of the library all have more appeal.
Penny speed meets... Darren Wills, claims director, Groupama Insurances
Being an insatiable socialite, Penny Black is always eager to probe the personalities behind the professional veneer of her industry friends. What better way to squeeze in and share as many intimate revelations as possible than her very own 'speed…
Post Claims Club chair's monthly missive: whiplash, flooding and nappy changing
Apologies for my tardiness with regards the lack of a November blog, but I was otherwise engaged with the birth of my first child.