Research: State of the Broking Nation Part 4: Digitalisation and professionalism
The insurance market is rapidly changing as digital technology presents new ways to reach clients and new ways of working. How well set up is the broking sector to engage with these opportunities and does the digital revolution come with downsides? In the last instalment of our survey, we report brokers’ thoughts on the impact of digitalisation on insurance broking as well another theme that is changing the face of broking: the drive towards greater professionalism.
How will the move to digitalisation impact brokers?
The role of technology and social media has experienced something of an ascent in recent years, with consumers and companies increasingly shopping
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