Video: Claims edition – The Claims Portal

Absolute Partnership supports claims handlers in making fast and informed decisions when managing claims. Experienced in all aspects of insurance investigation, it basically does everything but make an arrest. It is fast growing with a strong reputation for innovation and high standards.

Insurers are under economic, regulatory and competitive pressure to hold cases, reduce cost and yet tackle increasing fraud. Absolute has pioneered a number of initiatives, in particular thirdeye document validation for property and credit hire and thirdeye casualty screening. These are fixed-price products that give smart results to help claims handlers progress or question a claim confidently while avoiding customer delays. They particularly help initial reserve setting and prompt decision-making regarding which cases to retain in fast-track claims portals.

Absolute is distinct in that it uses a collaborative – clients benefit from thirdeye's data sharing – and insurance-focused approach, with researchers all undertaking Chartered Insurance Institute studies. This means reports are geared to help in the context of an insurance policy.

There is a lot of noise about 'big data' and the challenge that harnessing this brings, but with the right interpretation and innovation you can achieve 'smart data'. With myriad open source and internal data available, this can generate a lot of false positives when considering a claim and claims handlers can become embroiled in sifting through a lot of information which more often than not is irrelevant, at a significant time cost.

Absolute's researchers are experienced at combining data with sense and converting into useful and definitive information within a short time frame. Busy claims and fraud teams need help to focus their time on the right cases, not just build a massive to-do list.