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Common courtesy

Legal Update - Scottish credit hire: A common courtesy?

Credit hire issues have again hit the headlines. Julie Keenan reports on a Scottish case involving a professional rugby player and looks at the evolving case law north of the border.

Post | 10 Mar 2010 secure

Making IT accurate

Broker Technology - Motor: Making IT accurate

The British Insurance Brokers' Association is urging its members to
sign up to DVLA vehicle registration validation technology. Stephanie Denton looks at why 80% of regional brokers don't use it.

Post | 03 Mar 2010 secure

Something to declare

Professionalism: Aldermanbury Declaration - Something to declare

The Aldermanbury Declaration sets out some ambitious proposals. Lynn Rouse reports on the ideas put forward and details the task force's vision for 2013.

Post | 03 Mar 2010

chess

Legal Expenses - Jackson Impact: Cheque mate

Would Lord Justice Jackson's recommendations on costs reform really decimate the after-the-event market? Veronica Cowan canvasses views from those affected.

Post | 16 Feb 2010 secure

Investing in the Profession

Chartered Broker Status: Raising the bar

Now entering its third year, Leigh Jackson assesses take-up and any tangible benefits of the CII's corporate chartered
status for brokers.

Post | 16 Feb 2010 secure

yin-yang-symbol-wooden-glossy-red-yellow

Motor Claims 2010: Creating harmony

With the perfect scenario for
vehicle replacement still a long
way off, Brendan Keane
examines whether recent
developments are taking the
industry towards it.

Post | 16 Feb 2010 secure

Peter Hinchliffe FOS

Motor Claims 2010: Ombudsman calls for credit hire clarity

The Financial Ombudsman Service's lead insurance specialist has called for clarity on behalf of consumers around the use of credit hire operators in the insurance industry.

Post | 16 Feb 2010 secure

Andy MacKay

Motor Claims 2010: Police chiefs seek help from insurers on fraud

Insurer capital and information could prove vital in the fight against fraud, according to detective chief inspector Andy MacKay of the Association of Chief Police Officers' Vehicle Crime Intelligence Service.

Post | 16 Feb 2010 secure

Tony Emms Zurich

Motor Claims 2010: Time issues worry Zurich boss

Ministry of Justice personal injury reforms will place greater time constraints on insurers than claimant lawyers, according to Tony Emms, motor claims director at Zurich.

Post | 16 Feb 2010 secure

Neil Drane MIB

Motor Claims 2010 - MIB: data accuracy crucial for CIE success

The Motor Insurers' Bureau has warned that the Motor Insurance Database must be accurate for the continuous insurance enforcement scheme to be a success.

Post | 16 Feb 2010 secure

Andy MacKay

Motor Claims 2010: CPS decides on fraud

The nature of insurance fraud makes it difficult for the Crown Prosecution Service to take such cases to court, according to detective chief inspector Andy MacKay, of the Association of Chief Police Officers' Vehicle Crime Intelligence Service.

Post | 16 Feb 2010 secure

jonathan swift editor post

Leader - Esure sale is yardstick for personal lines deals

The January sales may not have thrown up much in the way of bargains for those hoping to acquire insurance-related companies. But February is looking like it could prove a more successful month for those seeking a nice little earner at a knockdown price.

Post | 16 Feb 2010 secure

submarine

Mergers & Acquisitions- Insurers: Coming back up

After a downturn in 2009, insurer merger and acquisition activity looks set to make a resurgence in the coming year. Amy Ellis reports.

Post | 10 Feb 2010 secure

jonathan swift editor post

Leader - Interest in rates up

The issue of rates — and, more specifically, motor rates — is certainly getting a lot of attention at the moment.

Post | 03 Feb 2010 secure

ducksinarow

Commercial aggregators: Moving targets

Aggregators have gradually exerted a stranglehold on personal lines insurance distribution that only the most powerful marketing budgets can now compete with. Ralph Savage investigates the potential for aggregators to shift their gaze towards commercial lines.

Post | 19 Jan 2010 secure

question-4-big-jpg

Fraud - voice stress analysis: Liar, liar

With fraud costing insurers £1.8bn in 2009, Daniel Dunkley explores the validity and effectiveness of voice stress analysis technology, once hailed as a 'silver bullet' for the industry.

Post | 19 Jan 2010 secure

aggregators-lambasted-which

News analysis - aggregators: Back to black?

The past three months have finally seen private motor prices increase en masse. Tom Cooper analyses this and its potential for a return to market profit.

Post | 19 Jan 2010 secure

Digital revolution

Fraud investigations are often hampered by traditional methods of recording and transcribing interviews. Simon Jones examines the advances made in digital recording and explains how this could help insurers cut fraud bills.

Post | 13 Jan 2010 secure

the-girl-puts-coins

Motor insurance: Pay as you go?

Motor insurers have faced a barrage of bad publicity over the costs associated with spreading premium payments over a year, rather than in one lump sum. Jakki May reports on the issues.

Post | 13 Jan 2010 secure

Phil Bird Groupama

Time for change?

Phil Bird highlights the continued cultural and philosophical divide between many underwriting and claims teams, and argues that closer working can only benefit the industry as a whole.

Post | 06 Jan 2010 secure

An explosive finale

2009 looked like being a quiet year for loss adjusters, writes Leigh Jackson. However, the floods that
hit Cumbria over a three-day period at its tail-end have provoked a surge in activity.

Post | 16 Dec 2009 secure

The real threat

Myths about cross-selling and fear of expert knowledge are putting commercial brokers off branching into high net worth. Bob Trott explains why these should be overcome before direct writers take the opportunity away.

Post | 08 Dec 2009 secure

Innovation sitting on your doorstep

Commoditisaton and viewing insurance as a necessary evil has led to a lack of consumer confidence in motor insurance. Mark Scanlon explains why insurers will reap the benefits of returning to pure insurance.

Post | 08 Dec 2009 secure

Working partnership

After the announcement that Finsure may withdraw from the premium finance market, there is widespread agreement that a strong relationship between provider and broker is becoming increasingly important given the current economic climate, writes Jane Bernstein.

Post | 17 Nov 2009 secure

expert wine taster

Protect your liquid assets

The wine cellars of high net worth individuals can be worth thousands of pounds - so why aren't brokers treating them in the same way as works of art or jewellery? asks Veronica Cowan.

Post | 11 Nov 2009 secure

Criminal costs

The erosion of costs recovery in criminal cases could have profound effects, even to the extent of innocent parties pleading guilty to avoid substantial legal bills. Mark Skinner and Luke Blackburn detail developments.

Post | 28 Oct 2009 secure

At a total loss

Total loss management can cause headaches for claims handlers and policyholders alike. David Patten reflects on customer confrontations, insurer answers and whether there is a better way.

Post | 28 Oct 2009 secure

Vying for possession

Has the consumer ever had it better as the market continues to struggle with reducing margins? Tom Cooper discusses the latest developments in the aggregator market.

Post | 20 Oct 2009 secure

Getting the message across

The rise in uninsured driving in the UK looks set to increase as the recession takes hold. Veronica Cowan reports that insurers now realise this challenge must be faced head-on.

Post | 13 Oct 2009 secure

Never a dull moment

With the current controversy in the credit hire market regarding spot hire rate validation, Daniel Dunkley reports on the far-reaching and damaging impact and outcome this could have.

Post | 13 Oct 2009 secure

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