SME
Tackling the surge in claims settlement delay complaints
With a significant spike in complaints suggesting the home insurance industry is struggling to keep pace with the number of claims it is receiving, Tom Luckham examines what is behind settlement delays and how providers are managing expectations.
Q&A: Morgan Lyons, Zurich
Months into his new role as Zurich’s head of mid-market, Morgan Lyons sits down with Scott McGee to talk about challenges within the mid-corp market, improving broker service levels, and attracting and retaining talent.
Aviva’s Ridley on closing the cyber protection gap
View from the Top: Stephen Ridley, head of cyber at Aviva, argues that an underinsured market benefits no one.
MGA Review of the Year 2023
With large insurers and mainstream players pulling out of certain lines in 2023, and products reverting to the core areas, MGA chiefs plan to continue to step up and fill that gap in 2024.
Insurers’ Review of the Year 2023
While 2023 will be remembered as a difficult year for insurers due to consolidation, capacity restrictions plus new regulatory rules, providers still have high hopes for 2024.
Claims and Legal Review of the Year 2023
Looking back at 2023, law firms and claims professionals reflect on how double digit inflation hit the sector and look forward to artificial intelligence speeding-up administration in 2024.
Hiscox and Google collaborate; Axis syndicate; Biba’s 2024 conference theme
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
UK motor broker launches; Ardonagh’s management reshuffle; Polaris’s £1.5m investment
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Pool Re’s treaty reinsurance plans present SME cover opportunity
Proposals to make Pool Re a treaty reinsurer could lead to a greater proportion of UK SMEs taking out terrorism cover, senior industry figures have said.9
Big Interview: Nadia Côté and Serge Raffard, Allianz
After being named managing directors of Allianz Commercial and Allianz Personal, respectively, Nadia Côté and Serge Raffard met with Scott McGee to discuss their respective markets, how they have settled in, and where they see their businesses growing in…
Could COP 28 leave insurers with more stranded assets?
As COP 28 kicks off on 30 November, Emma Ann Hughes examines how the race to net zero is creating stranded assets, affecting insureds and insurers.
AssuredPartners’ double swoop; LMA and Liiba’s collab; Pen’s IP proposition
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Armilla to tackle AI screw-ups with warranty product
Insurtech start-up Armilla AI has launched an AI product warranty to give companies protection and peace of mind against the risk of issues with the technology.
Managing underinsurance risks and valuations
Analysis: As inflation continues to be an issue across all lines of insurance, Sam Barrett explores how brokers can use AI to manage underinsurance risk and valuations.
Could AI take the heat out of insurance in a changing climate?
Richard Hartley, CEO and co-founder of insurtech Cytora, discusses why better use of AI in the insurance industry will help it adapt to the challenges brought about by climate change.
What NFTs mean for fine art insurance
Analysis: Edmund Tirbutt examines what the advent of non-fungible tokens means for insurers, and whether the industry is designing an array of cover for this emerging art form.
Diary of an Insurer: CNA Hardy’s Dr Soondus Moorhead
Every week is a unique balancing act for mother-of-two, cat lover, chartered process safety engineer and risk control consultant at CNA Hardy, Dr Soondus Moorhead.
RSA’s PI product; Jensten’s One Broker deal; GTA names chair
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Q&A: Jacqui Kelly, Zurich
Following her permanent appointment as head of sales and distribution at Zurich, which she took on as an interim in July, Jacqui Kelly explains her plans to deepen the insurer's relationships with brokers.
UK government backs insurance partnership to rebuild Ukraine
The UK government has backed an insurance scheme developed by the European Bank for Reconstruction and Development to boost the provision of cover for war risks in Ukraine.
Insurance Post Podcast: BI insurance fit for post Covid-19 pandemic purpose
More than three and a half years on from the start of the Covid-19 pandemic, there are still “a lot” of business interruption cover cases rumbling through the courts, according to Joanna Grant, partner at Fenchurch Law.
Zurich cuts claims times; Marsh's global cyber practice; Brown & Brown partners with Ageas
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aviva: SMEs ‘woefully underserved’ for cyber cover
Cover against damage from cyber attacks against SMEs has been branded as “woefully underserved” at an Aviva event.
Howden’s climate practice, Ecclesiastical and Iprism partner and WTW’s claims chief
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.