Aviva
Motor insurers with the happiest customers revealed
Data analysis: Fairer Finance’s latest consumer survey shows Audi, NFU Mutual, BMW, Santander, and By Miles have the happiest motor insurance customers and digs into the reasons why they are more cheerful than most.
Insurers embrace AI to help reduce costs, improve efficiency, and speed up claims
AI is transforming the insurance industry. In this final part of Insurance Post’s and PayPal’s three part series, Fiona Nicolson explores how AI could play a role in improving security in the insurance sector and help alleviate the economic pressure…
Have insurers learned from digital missteps as they grapple with AI?
Content Director’s View: A decade ago insurers got very excited about digitalisation; so much so they put it in special silos and created a culture of them versus us. Jonathan Swift asks what lessons might have been learned as they embark on similar…
Ten arrested in commercial fraud crackdown
Ten individuals across the country have been arrested following a two-week police operation to tackle commercial insurance fraud.
Managing underinsurance risks and valuations
Analysis: As inflation continues to be an issue across all lines of insurance, Sam Barrett explores how brokers can use AI to manage underinsurance risk and valuations.
Arch takes Aon team; Gallagher expands operations; Vision Track’s CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Big Interview: Swiss Re CEO Jason Richards
Jason Richards, CEO of Swiss Re in the UK and Ireland, on why having colleagues back in the office is essential for the insurance ecosystem, and why carriers needs to shout about what the industry does to attract fresh talent.
Phoebe Hugh leaves DLG to ‘lead Monzo’s charge into insurance’
Phoebe Chibuzo Hugh has left Direct Line Group to head up Monzo Bank’s entry into insurance, she has announced.
Football clubs and insurers set for 2025 courtroom clash
A legal dispute between several Premier League football clubs and their insurers over Covid-19-related business interruption payouts is set to go to trial in 2025, according to a court order.
Aviva claims UK’s climate performance is in jeopardy
Amanda Blanc has shared concerns the UK’s “ambitious climate goals” are under threat, as the government is moving full steam ahead with its expansion on domestic oil and gas production.
Admiral is the most complained about general insurer in H1 2023
Data analysis: Admiral, Direct Line Group, Aviva, Axa and RSA were the most complained about general insurers in the first half of 2023, according to the latest Financial Ombudsman Service data.
Policies did not cover central government action, insurers argue in Covid BI trial
The insurers in a group of Covid-related business interruption disputes, being heard by the Commercial Court this week, have argued that the policies in question did not cover central government actions.
Zurich cuts claims times; Marsh's global cyber practice; Brown & Brown partners with Ageas
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
View from the top: Aviva’s Jason Storah on flood-proofing the UK
Jason Storah, CEO UK & Ireland general insurance at Aviva, argues that stronger planning rules are required to guard against future floods.
Aviva: SMEs ‘woefully underserved’ for cyber cover
Cover against damage from cyber attacks against SMEs has been branded as “woefully underserved” at an Aviva event.
Aviva admits liability in Fuller’s dispute while Liberty stands firm
Pub chain Fuller’s has received a £500,000 payout from Aviva after the insurer admitted liability in a dispute over Covid-19-related business interruption cover, a London court has heard.
Howden’s climate practice, Ecclesiastical and Iprism partner and WTW’s claims chief
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Would a state-owned motor insurer help ongoing policyholder woes?
Content Director’s View: With the political parties preparing for the next general election, Jonathan Swift mulls whether Labour Shadow Transport Secretary Louise Haigh’s promise to go on the offensive over the costs of motoring might have unintended…
‘Writing on the wall’ for pet insurance if data isn’t utilised quicker
Data usage in pet insurance has “lagged behind” home and motor, according to Crif UK, and if the sector isn’t able to get a grasp of it soon, the writing could be on the wall.
Top 100 UK Insurers 2023: Personal lines insurers hardest hit by inflation
Valeria Ermakova, associate director for analytics at AM Best, reveals while reserving for claims inflation is shaking the nation's insurers, actions taken by the top 10 of this year's Insurance Post Top 100 UK Insurers List helped these providers hold…
Aviva completes nine-month commercial digital transformation
Aviva’s Global Corporate & Specialty team has revealed how it has been able to develop 20 commercial lines pricing models in just nine months, cutting build time by 75%, after utilising Hyperexponential’s pricing decision intelligence platform, HX Renew.
Lloyd’s risk tool; Pattern and Giggster partner; Howden’s driving offering
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Time for AI to take over Insurance Post
Editor’s View: Artificial intelligence is taking over Insurance Post from 13 to 17 November, causing Emma Ann Hughes to consider how generative AI is transforming the insurance sector and your favourite trade title.