British Insurance Brokers’ Association (Biba)
Is it Time:To get some new business cards for Biba 2026?
Content director’s view: With vinyl now as popular as it was in the 80s and Pokémon never being more collectible, could physical business cards make a comeback? Jonathan Swift points to recent evidence to indicate this may be the case, but is still on the fence whether to get some printed for Biba 2026.
UK claims service hits record high as effort drives NPS
UK claims service reached a record high at the end of 2025, the latest data from Gracechurch reveals, with improving consistency and visible insurer effort emerging as the strongest drivers of broker satisfaction.
Q&A: Ashleigh Gwilliam, nCino
Ashleigh Gwilliam, director of insurance at nCino, talks to Insurance Post about life post-acquisition, soft market dynamics, and what the firm has planned for 2026.
FCA outlines insurance regulation plans
The Financial Conduct Authority has promised to improve access to insurance, scrutinise claims handling, get to grips with artificial intelligence and cyber risks, plus slash red tape over the year ahead.
City of London launches rival to Biba conference
The City of London Corporation has announced the launch of their inaugural Global Risk Summit.
Penny Black’s Social Diary: Russell Scanlan's record; Insurtech UK's biscuits
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector's social media posts.
Are insurers’ fair value data demands unfair to brokers?
Deputy Editor’s View: After the British Insurance Brokers’ Association once again highlighted the regulatory burden of fair value assessments, Scott McGee asks if insurers are asking too much, and if there is a resolution to the issue.
Are you ready to be stress tested by the PRA?
The regulator’s 2026 dynamic stress test will plunge insurers into a real-time, three-week crisis simulation unlike anything the sector has faced before, forcing firms to prove not just their capital strength but their ability to make rapid, data-driven…
Why insurers should be forced to signpost customers properly
Editor’s View: The Association of British Insurers and British Insurance Brokers’ Association’s signposting commitment is a step forward, but Emma Ann Hughes fears without rules and enforcement too many vulnerable consumers will still be left without…
Biba’s manifesto requests new Financial Services Bill in 2026
The British Insurance Brokers’ Association launched its manifesto for 2026 today (14 January), titled ‘Economic resilience’. Tom Luckham breaks down the main points, including a focus on cyber and a legislative wish list.
Four biggest challenges facing insurers in 2026 revealed
Insurance Post reveals the four main challenges general insurers face in 2026 and the solutions experts from EY, the International Underwriting Association, AM Best, Moody’s, S&P, KPMG, Pathlight Associates and Sicsic Advisory say will matter most in the…
MGA Forecast of 2026
Entering 2026, MGA chiefs feel the sector is in a strong yet testing position buoyed by technology, specialism and capacity support, but facing a softening market that will reward those combining underwriting discipline, data-driven innovation and…
Insurers Forecast of 2026
Insurers are heading into 2026 well-capitalised, technologically accelerated and increasingly data-driven but softening markets, geopolitical volatility and emerging risks are set to test their resilience in the year ahead.
AIG buys Salford City FC; Prestige x Urban Jungle; Biba’s deputy chair
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Insurance Post’s star-studded Christmas Special for 2025
The award-winning Insurance Post Podcast has signed off the year with a Christmas Special featuring industry heavyweights, newsroom favourites and even a CBeebies-style bedtime story.
MGAs Review of the Year 2025
2025 was a landmark year for MGAs, marked by record growth, major partnerships, technological innovation and expanding global reach, even as soft market conditions and pricing pressures tested resilience across the sector.
Broker Review of the Year 2025
A softening market put downward pressure on brokers revenue in 2025 but businesses that embraced digital breakthroughs and delivered exceptional service have succeeded in holding on to their clients in a competitive market.
Claims service improves but gaps in delivery remain
Claims improvement in the UK in Q3 was sluggish, according to Andrew Gunn, head of operations at Gracechurch, who notes that visible effort of human handlers – not just digital tools – remains critical to satisfying brokers and their clients.
Fair4All-led pilot to expand affordable contents insurance access
Jake Attfield, head of strategy at Fair4All Finance, has told Insurance Post the group is working to make contents insurance easier to access for social renters.
Why Which? submitted an insurance super-complaint
Rocio Concha, director of policy and advocacy at Which?, explains why the consumer watchdog launched an insurance super-complaint in response to persistent failures in claims handling and inadequate regulatory action and argues the system meant to…
Teens see cyber risks clearly – but don’t know insurance basics
Today’s teenagers understand the risks that will shape the insurance market of 2045 but are confused about the cover they need today, research has revealed.