Insurtech
Digital Insurance Collective: Firms need to find new kings and queens to lead innovation
Insurers need to eliminate barriers and promote the customer over profit - no matter whether it is an “anathema” to the current status quo - to succeed in digital.
Amazon and Google shaping insurer communications of the future
Purely digital retailers such as Amazon and brand giants like Apple are potentially having a huge impact on expectations of insurance policyholders.
In Depth: Wearable Tech: More science fact than fiction, but is there a wearable future for insurers?
As wearable tech becomes more mainstream, what are the risks for the industry?
Interview: Clive Clarke, Airmic
Incoming Airmic chair Clive Clarke talks to Burhan Khadbai about his journey to the role and the key issues facing the risk management and insurance communities
‘On demand’ insurance launched for learner drivers
A new ‘on demand’ learner driver insurance has launched, which allows customers to book policy days via a smartphone app.
Sharing Economy: Taking a slice of the action
With the sharing economy growing year-on-year, what are the challenges and opportunities for the insurance industry?
Webinar live today at 11:00am: Digitalising and personalising the insurance customer journey
Insurance customers' expectations are evolving rapidly. Those firms that operate in the insurance space are now in direct competition with pure digital retailers, such as Amazon,and super brands like Apple when it comes to how they interact with, engage…
Insurers warned they will do a Woolworths unless they adapt to fill digital customer gap
Incumbent insurers that fail to be “customer centric” and adapt to the digital age are likely to go the same way as former high street giant Woolworths.
Allianz creates digital Asia analytics hub
Global giant Allianz has launched an innovation venture in Singapore for Asia.
Blog: Every click you make
The Insurance Fraud Bureau plays an important role as the central hub for sharing insurance fraud data and intelligence. However, there are new technologies that can help insurers detect during the online quotation process behaviours that may be…
Volkswagen telematics tie-up is ‘model for future’
Trak Global has tied up with Volkswagen to provide tech support for new drivers.
US consultancy Imaginatik to target UK and European insurers with Ingenin deal
US-based innovation consulting and software provider Imaginatik is to target the UK and European insurance sector after striking a partnership with Ingenin.
Blog: Trolley or dolly? Machines, ethics and liability
The 'trolley dilemma' is a thought experiment from the 1960s that questions the ethical course of action when having to choose between two outcomes
Insurtech firm gets £200,000 in funding
A ‘disruptive’ insurtech firm specialising in risk management software has attracted £200,000 in debt funding.
Research editor's comment: Why we're the know-it-alls
Not that long ago I was involved in a discussion about the future of the modern world and was rather astounded to hear myself speak knowledgeably on the various aspects of the topic, compared with the other participants.
Blog: Uberisation of claims would be detrimental to customers in surge scenarios
Clive Nicholls, UK & Ireland CEO at Crawford & Company, disagrees loss adjusting will soon be disrupted by the 'gig economy'. He argues the industry cannot rely on freelancers to carry out claims surveys in surge scenarios.
Facebook investors back claims fraud detection start-up
An early Facebook investor has ploughed $10m (£6.8m) into a tech startup that uses artificial intelligence to detect fraudulent insurance claims.
Aviva seals exclusive deal with digital incubator Founders Factory
Aviva will be the exclusive financial services partner for digital accelerator and incubator Founders Factory over the next five years.
Survey shows growing demand for customer analytics in Asia
A Post survey shows the uptake and pace of customer data analytics for Asian insurance firms is on the rise.
Telematics tales: Home is where the app is
For the past five years the general insurance industry has been buzzing about telematics.
C-Suite Insurer: Zurich's Karl Helgesen on the unprecedented pace of technology
As I look out to the horizon I can't help but feel incredibly excited and perhaps a little apprehensive. We are seeing technology develop at an unprecedented pace, coupled with a sharpened focus on the customer and a reform agenda that could change the…
Blog: Digital is changing insurance
Digital innovation is changing the way the insurance industry operates, with providers beginning to embrace developments where technology can make life easier for the consumer.
C-Suite Broker: Willis Tower Watson's Nicolas Aubert on pushing the London Market forward
Over the years, the London insurance and reinsurance market has faced many challenges and changes, but to date it has successfully navigated these choppy waters.
Editor's comment: Time for change
Former Prime Minister Harold Wilson warned: “He who rejects change is the architect of decay.” And 2016 will go down in the annals of insurance history as a year of change.