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Blog: Artificial Intelligence will transform insurance

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Artificial intelligence has the potential to revolutionise insurance but before it does, insurers need to overcome public reticence and regulatory challenges.

Artificial intelligence could transform the processes of many industries, from law firms sorting out mergers and acquisitions paperwork, to manufacturers speeding up their production lines, to even

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Q&A: Massimo Cavadini and Pardeep Bassi, WTW

Massimo Cavadini, head of product, pricing, claims and underwriting for Continental Europe at WTW, and Pardeep Bassi, global proposition leader for data science, insurance consulting and technology at WTW, delve into the 2025 European Insurance & Occupational Pensions Authority’s Generative AI Market Survey and whether a rewrite of the rules of insurance analytics is required.

Q&A: Preferred’s Lee Sadowski

Having departed Crawford & Company in 2023, Lee Sadowski joined insurance property claims specialist Preferred – a company he had previously tried to buy – as chief strategy officer. Almost two years on he reflects on diversification and achieving zero complaints with a strategic client.

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