Fire claims: Not getting burnt


The Enterprise Act with its new requirements to pay claims within a ‘reasonable time’ is starting to focus the attention of claims handlers and investigators on potential issues. When it comes to property fire claims, this is already causing tensions as fears that this could emerge as a problem area are growing among some of those at the sharp end of investigations. The Act doesn’t come into force until May this year and it will only apply to policies issued after then. There are a range of