Technology
Insurers must get data in order to maximise AI potential
Insurers must ensure that their respective data strategies are up to scratch before they can take advantage of AI commercially, according to Dun & Bradstreet’s head of insurance.
SSP plans M&A this year as it restructures
SSP UK & Ireland MD Martyn Mathews is confident the firm will complete M&A this year, as the provider gears up for a restructure.
Q&A: William Magowan, Duck Creek
William Magowan, senior vice president of Duck Creek, outlines how his business is targeting the London market with new investment while using artificial intelligence to unlock faster, more efficient change for insurers.
Will Excel survive the insurance pricing revolution?
Insurers are modernising pricing, yet spreadsheets dominate workflows. Why hasn’t Excel gone away?
Avantia scales AI ambition after record 2025 results
Avantia Group is stepping up its push towards an agentic artificial intelligence operating model after posting record 2025 results, Insurance Post can reveal.
How insurance can counter the rise in AI-enabled fraud
Trade Voice: Lauren France, member of the Forum of Insurance Lawyers and counter fraud director at DWF on how the industry can work to counter AI-enabled fraud.
Legacy insurers face long road to launching ChatGPT apps
Rory Yates, former chief strategy officer at EIS, has warned traditional insurers will struggle to launch ChatGPT-style applications at pace, with legacy systems and complex technology stacks likely to delay progress.
Penny Black’s Social Diary: Zurich’s Baker show; Insurtech chocolate
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Insurance consumers leaning towards humans over AI
Customers prefer dealing with a human when buying cover and feel that human interaction is essential when it comes to claims, according to data from KPMG.
Throwback Thursday: Lloyd’s back monster hunt
Insurance Post’s Throwback Thursday steps back in time to April 1971 to remind you what was going on this week in insurance history when Lloyd’s backed the hunt for the Loch Ness Monster and a computer underwriter was developed.
Insurance ERGs pivot towards data amid AI bias risks
Insurers are shifting employee resource groups towards data, collaboration and commercial value, while some in the industry warn of AI internal bias risks.
BYD partners with Bolttech on embedded insurance
Electric car manufacturer BYD has appointed insurtech business Bolttech as its European strategic partner for embedded insurance.
How ChatGPT insurance apps are changing underwriting
The first insurer in the world to launch a ChatGPT-powered app has revealed it is already transforming how the provider understands customers and potentially prices risk, just two months after going live.
Why insurance remains a human business despite the growth of AI
Trade voice: Melissa Collett, CEO of Insurtech UK asks whether agentic artificial intelligence is a distant concept, or an achievable and necessary evolution for the insurance industry.
60 Seconds With... Pegasystems’ Manoj Pant
Manoj Pant, senior director for strategy and business development at Pegasystems, would like to learn how to tickle the ivories and be The Architect in groundbreaking cyberpunk sci-fi film The Matrix.
Beazley urges for cyber resilience rethink as threats intensify
Beazley has published a report highlighting a potential underestimation of the threat of cyber risk, with 81% of UK business leaders saying they feel confident in their ability to fully financially recover from an attack.
Canopius unveils cyber war product
Canopius Group has launched a new cyber war product in response to the escalating threat of cyber war.
Repair times stabilising but new manufacturers could pose new issues
While it appears the market has mostly overcome the supply chain issues of recent history, getting vehicles back on the road quickly is still a challenge, with new manufacturers causing a new issue.
LMA launches AI adoption toolkit
The Lloyd’s Market Association has launched a new AI adoption toolkit to help managing agents develop and strengthen governance frameworks for artificial intelligence across the Lloyd’s market.
Markerstudy urges industry to take accessibility seriously
The insurance sector needs to act now to improve website accessibility for vulnerable customers or risk the wrath of the Financial Conduct Authority, Markerstudy has warned.
Simply Business launches ChatGPT option for small business quotes
Small businesses are the latest sector to be offered insurance quotes through ChatGPT, after Simply Business launches the service in the UK and US.