Technology
Amazon on how insurers can get out of pilot purgatory
Insurers looking to move beyond proof-of-concept pilots must focus on customer problems, matching AI tools to specific tasks and establish clear guardrails, according to Terry Buechner, global head of insurance core system modernisation at Amazon Web Services.
Lloyds Bank picks Superscript for SME insurance
Lloyds Banking Group has selected digital insurance broker Superscript to provide business insurance to its small business customers.
Guidewire eyes AI agents as consumers of platform
Guidewire is “starting to think about AI agents as sort of first-party consumers of this platform,” according to CEO Mike Rosenbaum.
Guidewire pays £1.2bn for Hyperexponential
Guidewire is set to buy Hyperexponential for $1.7bn (£1.27bn), with $400m (£300.05m) more payable if recurring revenue targets are hit, as it looks to ‘define’ the use of artificial intelligence in underwriting.
CFC's agentic underwriter cuts submission costs 'tenfold'
CFC’s first agentic underwriting system has returned tenfold cost savings, according to the specialist insurer.
60 Seconds With… LexisNexis’s Carla McDonald
Carla McDonald, director for product management and claims at LexisNexis Risk Solutions, hates ironing, likes to dance to Tina Turner’s Simply the Best, and can’t live without her family.
Marrow progresses in ChatGPT race amid regulatory concerns
Firms need AI that can deal with regulatory concerns to succeed in the new “agent economy”, according to Marrow’s co-founder and CEO Tim Graham, as the platform completes its pre-seed round.
Artificial’s King encourages AI context-switching workers
Potential increased tokenisation costs will mean human workers who can context-switch with AI and be used at scale will become very important to the industry, says Artificial’s co-CEO David King.
From manual bordereaux to trading agility
From manual bordereaux to trading agility Insurance pricing can now change daily, but trading infrastructure hasn’t kept pace. Matt Wellman of Applied Systems explains why manual bordereaux must go and why it’s time to rethink the connection between…
First Central launches agentic AI motor proposition with Microsoft
First Central has launched Motivo, an agentic AI-powered motor insurance proposition, developed with Microsoft.
What will the insurance policy of the future look like?
Examining the role of agentic AI in tomorrow's underwriting process
How can AI fast track insurance claims?
How artificial intelligence is reshaping claims experiences is examined in the latest Insurance Post Podcast, sponsored by RDT.
FCA guidance warns about ‘overreliance’ on AI providers
The Financial Conduct Authority has shared examples of good and poor practice with artificial intelligence as it says there is a risk of “overreliance” on individual AI providers.
One in four insurers are scaling AI to reinvent their business
Insurers are seeing tangible revenue gains from artificial intelligence, but a major gap remains between experimentation and enterprise-wide adoption, according to Accenture research.
Penny Black’s Social Diary: Aviva’s trams and Earnix’s sushi
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Answer to the London Market brain-drain lies in embedded AI
As veteran talent exits the London Market and junior staff numbers surge, Jamie McDonnell, London market director at Guidewire, says insurers must use embedded AI to speed up training and bridge the experience gap.
60 Seconds With... LexisNexis’s Tom Clarke
Tom Clarke, motor strategy director of LexisNexis Risk Solutions, would live to be fluent in Spanish, hates cleaning the bathroom, and couldn't live without a passport.
Premium Credit’s Offen says AI will improve its 'responsiveness'
Agentic AI will enable Premium Credit to be more responsive to firms as well as test ideas to avoid cost largely investments, said its chief product and technology officer Giles Offen.
Penny Black’s Social Diary: Hiscox and Howden's hole in one
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Sapiens CTO warns insurers against costly AI ‘sledgehammers’
The insurance industry must learn from powerful yet costly “sledgehammer” frontier artificial intelligence models amid tokenisation concerns, according to Sapiens’ chief technology officer Glen Ceniza.
Sapiens’ Hannay says AI progress requires firms to hire ‘disrupters’
The industry must find disrupters with divergent thinking to work alongside people with years of experience as AI continues to develop, believes Sapiens’ chief revenue officer James Hannay.