Blog Post
Ethics moves into the mainstream
David Thomson, CII Director of Policy & Public Affairs, predicts a larger role for ethics within the industry as the regulator focuses on cultural reform
Biggest changes in Scotland for a generation offer a mixed outcome for insurers
Plexus Law's Cameron McNaught discusses the potential impact of Scottish government proposals for court reform
Claims Club Missive: Will loss adjusters be the guardians of the digital galaxy?
You cannot go on the Post home page at the moment without seeing an article or video relating to “digitalisation”; and how insurers need to adapt to a market where consumers are ever more dependent on mobile devices.
The commodity trap
Traditional insurers can be left feeling they can compete only on price - especially as competitors from the retail space continue to make headway into the market
Post Blog: A welcome injection of common sense
The Government's move to allow parties to agree short extensions to court timetables between themselves is a welcome injection of common sense - and could encourage more early dispute resolution.
Post Blog: What would George Foreman do?
Would you endorse me? Just put your name next to mine. Would you say that you approve of me, and that I’m the type of chap you feel comfortable recommending to the whole wide world?
The rise of the lifestyle insurer
Rapid advances in technology have revolutionised the way financial services companies interact with their customers.
Ongoing education in the marine liability market
By Nick Sansom, head of professional development, and Charles Taylor, manager of the Standard Club
Beyond price: What engaged customers won’t do for money
Helen Murray, Chief Customer Solutions Officer at Webhelp UK, argues customer engagement is key to turning insurance from a commodity into a valued service
Big Data Analytics - The Solution to Insurance Fraud?
By Ranjit Narula, Head of Insurance - Europe at Infosys
When is the driver of a car not driving the car?
When is a driver at the wheel of a moving car not actually ‘driving'? The answer in one fatal accident case is an important reminder not to take facts at face value but always to dig deeper.
The UK Insurance Growth Action Plan - where we are
Martin Shaw, CEO of the Association of Financial Mutuals, sits on a steering group for the UK Insurance Growth Action Plan. The plan identifies actions that Government, industry, and others can take forward in five key areas over the next 12 to 18 months…
Riot Damages: A north and south divergence
2014 appears to be the year for appeal cases dealing with riot damage.
Driverless Cars: Crash of the motor insurance industry?
by Cherry Chan, partner at Barnett Waddingham
Welcome to the bizarre world of insurance fraud
by Sally Griffiths, director at VFM Services Ltd
Why it's time for the insurance industry to wave goodbye to outdated systems and processes
by Steve Vallis, business systems consultant at Mercato Solutions
Can insurance really be gamified?
by Ian Bowen, director at Innovation Group
The insurance industry goes digital
by Mark Curtis, chief client officer at global service design consultancy, Fjord, part of Accenture Interactive
Getting smart with data
by Mark Curtis, chief client officer at Fjord, part of Accenture Interactive
The calm after the storm
Not wishing to tempt fate, but the current respite from the deluge of rain and heavy winds seen at the start of the year has offered a moment to reflect on our immediate response to an unprecedented volume of storm claims, ranging from minor damage to…
What if Michael Schumacher had someone in England to blame for his accident?
by Malcolm Henkè, head of the Catastrophic Injury Group and senior partner at Greenwoods Solicitors (part of Parabis Law LLP)
Flooding and toxic mould
by Alan Dobson