Analysis
UK insurers leaking £4bn in revenue a year
Data analysis: Insurance firms are leaking billions of pounds in revenue and are clueless about how to prevent it from happening, according to a report from data consultancy Sagacity.
New year, new shape of the City for insurers
As Lloyd’s stays put in Lime Street and Aviva kicks off 2024 in a new City HQ, Emma Ann Hughes examines how insurers are reshaping the square footage they occupy in the Square Mile.
Satisfaction with insurers back to pre-pandemic levels
Data analysis: Customer satisfaction with insurance policies is back to July 2018 levels, research by the Chartered Insurance Institute has revealed.
Five biggest challenges facing insurers in 2024 revealed
To get you ready for the next 12 months, Insurance Post uncovers five things you need to know about what 2024 holds in store for the industry, according to insurance analysts.
Most-read insurance stories in 2023 revealed
Like Cher, Insurance Post is turning back time to remember the industry Consumer Duty’s efforts, business interruption cases continuing to rumble on, developments at Direct Line, RSA’s personal lines exit, plus the other major insurance events of the…
MGA Review of the Year 2023
With large insurers and mainstream players pulling out of certain lines in 2023, and products reverting to the core areas, MGA chiefs plan to continue to step up and fill that gap in 2024.
Insurers’ Review of the Year 2023
While 2023 will be remembered as a difficult year for insurers due to consolidation, capacity restrictions plus new regulatory rules, providers still have high hopes for 2024.
Broker Review of the Year 2023
Brokers reflect on overcoming tough market conditions in 2023 and share their hopes of seeing Justin Bieber at the Biba conference in 2024 “just for the pun of it”.
Claims and Legal Review of the Year 2023
Looking back at 2023, law firms and claims professionals reflect on how double digit inflation hit the sector and look forward to artificial intelligence speeding-up administration in 2024.
Insurtech Review of the Year 2023
2023 will be remembered as the year the insurtech funding bubble burst but looking ahead to 2024 players in this part of the market expect providers to realise it is easier to buy systems than build them.
How insurers secure a place on Santa’s nice list
Last Christmas many people submitted a claim so this year, to save you from tears, Insurance Post is sharing the ways providers swoop in to save policyholders from yuletide heartbreak.
’Tis the season to receive claims about Christmas parties
Ho ho ho, it’s the season when alcohol flows and employees let their hair down after a busy year. Frances Stebbing explores what cover employers should have in place to ensure that Christmas parties don’t cause financial headaches.
Motor insurers with the happiest customers revealed
Data analysis: Fairer Finance’s latest consumer survey shows Audi, NFU Mutual, BMW, Santander, and By Miles have the happiest motor insurance customers and digs into the reasons why they are more cheerful than most.
Could COP 28 leave insurers with more stranded assets?
As COP 28 kicks off on 30 November, Emma Ann Hughes examines how the race to net zero is creating stranded assets, affecting insureds and insurers.
State of the pet insurance market revealed
Data analysis: While the overall number of pet insurance providers has been decreasing for some time, Angela Pilley, insight consultant for general insurance at Defaqto, explores how the number of policies available has increased significantly.
Top 50 Reinsurers of 2023 revealed
Munich Re remained in first place of Insurance Post’s Top 50 Reinsurers 2023 list, with Swiss Re and Hannover Rück SE joining Munich Re on the podium this year.
Brace yourself for claims following Black Friday
Ahead of Black Friday on 24 November, Sophie King examines the impact that challenges affecting the global supply chain could have on product recall and liability claims for insurers.
Insurers are financially steady but shaky at articulating risks
Analysis of Solvency II reporting of 100 of the largest non-life UK and Ireland insurers showed the financial strength of the market remains strong but providers need to up their game on articulating operational risks.
Managing underinsurance risks and valuations
Analysis: As inflation continues to be an issue across all lines of insurance, Sam Barrett explores how brokers can use AI to manage underinsurance risk and valuations.
Scale of insurers’ fight for tech talent laid bare
Data analysis: The amount of competition insurers face in attracting tech talent plus the type of skills providers are hunting for has been revealed by an Insurance Post deep dive into LinkedIn job adverts.
What NFTs mean for fine art insurance
Analysis: Edmund Tirbutt examines what the advent of non-fungible tokens means for insurers, and whether the industry is designing an array of cover for this emerging art form.
IFRS 17 disrupting business as usual for insurers
Insurers report substantial work is still needed to better understand and explain IFRS 17 results and improve business-as-usual reporting processes, according to a WTW survey.
Why cannabis farms are a growing problem for property insurers
Analysis: Fiona Nicolson examines why the illegal cultivation of cannabis is a growing problem for both residential and commercial landlords as well as the wider community.
Admiral is the most complained about general insurer in H1 2023
Data analysis: Admiral, Direct Line Group, Aviva, Axa and RSA were the most complained about general insurers in the first half of 2023, according to the latest Financial Ombudsman Service data.