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C-Suite - Insurer: False claims still a pain in the neck

John O Roarke is general insurance managing director at LV

Cross-industry taskforce on fraud welcome as frequency of personal injury claims rises once more

As we move further into 2015, it is clear that the motor insurance industry malaise of whiplash is not getting better, as personal injury claims frequency creeps back up to pre-Legal Aid, Sentencing

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

Why AI should never make insurance claims decisions

As the mass roll-out of artificial intelligence in insurance continues at break neck speed, Ross Sinclair, founder and CEO at embedded insurance technology provider EIP, discusses one area of insurance that AI needs to be kept away from: claims decisions.

Managing the ‘forever risk’ of PFAS

How PFAS, often called “forever chemicals”, is creating one of the most complex and far-reaching environmental risks for insurers today is the topic of the latest Insurance Post Podcast.

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