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Roundtable: Digital: Social media: Digital debate

Accenture roundtable main group picture

How has the insurance industry embraced digitalisation and social media? While some areas of technology have been embraced, can others be improved?

Some things are hot right now – and Facebook, Twitter and other social media avenues are so warm that you can fry an egg on your smartphone. Even the staid old insurance industry wants you to ‘friend’

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