BIA Countdown: 20 years of personal lines insurance

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As part of Post's countdown to the 20th anniversary of the British Insurance Awards in July, we spoke to personal lines specialists who have experienced wins over the years, asking them how the industry has changed since the first BIAs in 1994.

1. How has personal lines insurance changed over the past 20 years?
Justin Gott, head of art and private client, Hiscox UK: 20 years ago Hiscox was the first insurer to sell a bespoke high-net-worth

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