Claims Club
Industry fraud move provoking jealousy
The Post Magazine Claims Club's first meeting of 2006 heard directly from the Financial Services Authority, Lloyd's and the fledgling Insurance Fraud Bureau. Jonathan Swift reports
FSA outlines fraud fears
Following a speech outlining the Financial Services Authority's feedback on its claims review (PM, 2...
Claims people a dying breed
Lloyd's claims director Kent Chaplin outlined the re-engineering that is going on in the market and ...
Hire firms inclusion call
Pat Smith, Hertz Europe's director of claims and risk management, highlighted a potential problem wi...
Post Magazine Claims Club Advisory Board
Claims Club chairman Anthony Gould welcomed three new members to the Claims Club's Advisory Board: ...
To promote or not promote
The question of how the insurance industry should promote its fraud fight to the wider public led to...
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Liability Claims Costs - An explosive issue
The majority of periodical payments are currently linked to the retail price index. Ana Paula Nacif reports on an ongoing court battle to move this link onto the average earnings index, which could blow open the way insurers pay claims
Business Interruption - Last man standing
Business interruption insurance has been forced into the spotlight following the London bombings and the Buncefield explosion last year. Jane Bernstein reports on the options available to make sure businesses survive disasters like these
Rehabilitation - Examining standards
As rehabilitation becomes increasingly important to insurance claims, Dr Edmund Bonikowski explains why it is only a matter of time before rehabilitation providers will need universal accreditation
ABI Claims Reform - A cost-cutting exercise
The Association of British Insurers recently published it's Care and Compensation paper, which could have huge implications on the way personal injury compensation claims are handled. Stephanie Denton reports
Loss Adjusting - Taking the claims strain
A succession of unprecedented claims in 2005 saw the loss adjusting profession thrown into the spotlight. Chris Miller says they admirably stepped up to the plate
Interview - All fired up
Last year looks like being the UK's worst year on record for insured losses caused by fires in commercial buildings. Ralph Savage talks to Chris Hanks about what can be learnt from disasters like the Buncefield oil depot fire
Motor Claims - Supporting parts
Damaged cars are becoming so costly to fix that the insurance industry wants to put the issue of vehicle design centre stage. Insurers and manufacturers both have a role to play in the area of spares and repairs, writes Edward Murray
Underinsurance - Taking a gamble
Underinsurance is a major risk for homeowners faced with a fire or flood claim. Paul Cousineau asks whether the Financial Services Authority will crack down on contents cover that falls woefully short of the true value of belongings
Workplace Violence - Store wars
With physical and verbal abuse against retail employees on the increase, and new government legislation proposing limits to what its compensation scheme should cover, Noel Walsh takes a look at workplace violence
Insurance image - A much-needed makeover
Insurance is an industry that suffers from a bad public image. Sam Barrett reports on why this is, and what insurers can do to change public opinion
Restoration - Damaged goods
An insurer has two choices when it comes to household claims: restore or replace. Marcus Alcock reports on the latest lines of thinking in the debate
Annual Conference and Round Table - Twambley: we are unfairly targeted
Claimant lawyers are being unfairly targeted by certain elements of the national media, according to...
Annual Conference and Round Table - Headline sponsors
Berrymans Lace MaWer: BLM is a national and international law firm, providing legal services to insu...
Annual Conference and Round Table - Zurich calls for further public education
Insurers need to introduce ridged structures and educate the public, in order to stop the compensati...
Annual Conference and Round Table - Property: levy proposal
Insurers are in danger of becoming purely risk handlers if they do not improve their claims handling...
Annual Conference and Round Table - Garage loss warning
Motor insurers look set to suffer in the future if vehicle repairs continue to increase in cost, as ...
Annual Conference and Round Table - Fragmentation frustration
The systems used in claims can often be complex and disorganised. George Lillington reports on several ways to piece them together and reduce the impact on the bottom line