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Axa

Headcount cuts cost insurance its human headspace

Editor’s View: After years of warning about a war for talent, Emma Ann Hughes reckons insurance bosses should think carefully before winning the cost war by replacing some of the people it spent so long trying to attract with artificial intelligence.

UK claims service hits new record high

Six out of eight general insurance business lines showed improvement when it comes to claims service in the second quarter, with only energy and marine declining, the latest data from Gracechurch revealed.

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