Insurance Post

FCA review finds claims service not working for SMEs

Financial Conduct Authority

A Financial Conduct Authority review of insurance claims handling for SMEs has found the claims service is not consistently working in the interests of many businesses, resulting in a poor claims experience.

The FCA launched a thematic review into claims handling for SMEs because of the role that small businesses play in the health of the UK economy. While the insurance needs of SMEs can be relatively

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