ABI supports FCA call for greater consumer needs focus in MLEI
The Association of British Insurers has described the Financial Conduct Authority’s thematic review into motor legal expenses insurance as a “useful reminder” that more must be done to meet the needs of the consumer.
The FCA review, published this morning, outlined the regulator's findings and consumer research demonstrating need fopr firms to re-evaluate their approach to MLEI.
Three specific areas have been
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