Direct Line Group has signed a five-year deal with Capgemini for an independent IT system that will move the insurer from Royal Bank of Scotland Group tools.
The deal, which is expected to cost the insurer £100m, will see DLG's corporate and business applications migrated to an autonomous system, providing better control over service delivery. DLG chief...
Connected and autonomous vehicles are capturing headlines across sectors, none more so than in the insurance industry and at times we could be forgiven for thinking that a hands-off eyes-off car is just around the corner.
It is in turbulent times that trade bodies can prove must helpful.
Have insurers mistakenly prioritised digitalisation to the detriment of improving back office processes, with potential consequences in terms of regulatory compliance, productivity and customer service?
Towergate has appointed Neil Pearce as managing director of Towergate London market.