It's recently been found that brand recognition trumps price when consumers purchase via price comparison sites. What does this mean for the future of aggregators and how can insurers and brokers best build their brand among customers?
We all know that price comparison sites are a tried and tested method for insurers and brokers to generate sales. In fact it's hard to believe that personal lines brokers could operate successfully and drive revenue without reserving a chunk of their marketing spend for an aggregator presence.
This is particularly important when looking at recent research which reveals that around 80% of consumers use a price comparison website to source quotes.
Of course price is an important part of what drives a purchase, but what is becoming increasingly key in the decision to purchase is awareness of the brand and brand trust.
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To achieve a sustainable profit, personal lines insurers need to transform their retention rates, using modern communications techniques to engage with customers and understand their individual needs. This white paper is based on a specially commissioned study involving 42 senior managers at UK and Irish insurers.
The complex patchwork of legislation and guidance governing work equipment risks in the UK is an administrative monster that many businesses struggle to wrestle with successfully. It takes significant levels of technical expertise and resources to understand and effectively navigate the maze of legal requirements, and this problem grows increasingly unwieldy for smaller organisations with limited manpower and finances.
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22 May 2012
Post | 22 May 2012
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22 May 2012
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22 May 2012
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