Post Blog: Christchurch Earthquake - A Loss Adjuster's Diary (Day five)

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Back in New Zealand following the earthquake, Benedict Burke visits a cardboard cathedral, ponders the Auckland tornado and disappoints his wife.

This is my last blog from Christchurch before I start the long journey home, and I write this after a day of destruction in Auckland following yesterday's tornado. Sadly three people died and hundreds of have been displaced. The world remains a very unpredictable place.

Adjusters will play a central role in the recovery, as they have with the earthquake, especially in settling the claims for Christchurch cathedral.

This is Christchurch's most iconic structure and there is understandably a lot of emotion around its future.

A High Court judge recently stepped in to halt its demolition, explaining that the building's future is "legitimately in the public arena".

In the meantime, church authorities have been building a transitional cardboard cathedral.

As I leave Christchurch, I sense a city no longer forgotten and one that is on its way back. The government has unveiled a NZ$30bn (£15bn) recovery programme containing 20 key projects to boost the city's economy.

The bill will be split 30% private insurers, 40% New Zealand's Earthquake Commission and 30% the government.

From what I see and hear, I am confident that this lovely city will once again become a vibrant, attractive hub for business, entertainment and new residential areas. It is great to think that in a small way loss adjusters are playing a positive role in this journey.

Before I sign off, I phoned my wife this morning to tell her I had been to Tiffany's in Christchurch. She thought I had bought her some expensive jewellery for Christmas.

She was sad when I explained that it was a fine dining restaurant just reopened following extensive earthquake damage.

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Stephen Wallace, McLarens

Steven Wallace is managing director of EMEA for global claims services provider McLarens and is the current president of the Chartered Institute of Loss Adjusters.

Neil Gibson, Sedgwick

Neil Gibson leads Sedgwick’s UK executive team as CEO and has overall responsibility for the 2,500 colleagues who work for the claims management company.

Lisa Bartlett, Crawford

Lisa Bartlett, chief operating officer for international at Crawford, is the first and only woman leader of a UK-based loss adjusting company.

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