There is no crisis as far as complaints directed at insurers and brokers go – but even one unfairly treated customer is too many. So, how seriously is this area being taken and are efforts underway to raise standards further?
If feedback from insurers about their complaints procedures was taken strictly at face value, it would appear there is little to be concerned about. Although they commonly recognise that they are not perfect,...
A Kent-based intermediary has said “all options are open” following a Brexit vote, as its parent company CBL Insurance said the firm could redomicile to Dublin.
RSA will appoint Isabel Hudson as non-executive board director this week.
The country’s top insurers saw shares fall on the second day of trading following the Brexit vote, despite efforts to calm the market.
An insurance saleswoman has been sentenced after a £31,500 commission scam in which she deliberately mis-sold large numbers of corporate health plan policies.