There is no crisis as far as complaints directed at insurers and brokers go – but even one unfairly treated customer is too many. So, how seriously is this area being taken and are efforts underway to raise standards further?
If feedback from insurers about their complaints procedures was taken strictly at face value, it would appear there is little to be concerned about. Although they commonly recognise that they are not perfect,...
Towergate has appointed Neil Pearce as managing director of Towergate London market.
Four fraudsters have each landed themselves a sixth month jail sentence after taking part in a ‘crash for cash’ scam.
Cunningham Lindsey has appointed Tobias Walter as managing director of its German operations. He replaces Dr Ulrich Mann.
Lloyd's of London insurer Beazley is working to ensure its Irish reinsurance business gains access to the European market, even if Lloyd's loses its pass-porting rights.