Legal update - motor claims: Expert handling

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Contesting motor claims that seem grossly and deliberately exaggerated can be a tricky business. Roger Mackle examines two cases where fraud was alleged that had very different end results.

The battle to resist the trend towards increasing numbers of fraudulent motor claims continues unabated. Regrettably, claims that appear grossly — and seemingly deliberately — exaggerated are not

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How to support insurance customers in vulnerable circumstances

As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

How insurers should navigate supply chain disruption

With supply chain disruption continuing, Bill Bradshaw, operations senior vice president for London operations at FM Global­, says companies need to prioritise resilience and proactive prevention measures beyond insurance reliance.

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