Whiplash
Faking injuries for insurance deemed as unacceptable as driving drunk
Lying about injuries to make a claim is unacceptable to 87% of people, second only to driving over the limit, according to a survey of 2000 people by Aviva.
Fraudsters steer away from motor as casualty fraud almost triples in five years
Organised casualty fraud claims saw a significant spike from 2010 to 2014 as the government tightened up on whiplash and motor fraud, according to a new report.
Video: Oliver Little of IFED
It’s an era of big data and automated systems for insurers but in the fight against fraud, the human touch is helping catch scams and confront fraudsters
C-Suite Insurer: Covéa's Adrian Furness - Standing up for customers
I’m concerned that as the debate about the latest whiplash reforms gets louder (I’m being polite), the most important person in the process is being forgotten - the customer
Legal: An opportunity to crack whiplash
The government is making a concerted effort to reduce the number of whiplash claims and consequently reduce the cost of motor insurance
C-Suite Insurer: Esure's Stuart Vann - Fraud and what more the industry can do
Although there has been significant progress, there is more for insurers to do in reducing levels of opportunistic fraud
Esure responds to Lords on whiplash debate
Esure has responded to a House of Lords debate in which one of its cases was used as an example of why the UK is known as the "whiplash capital of the world".
Insurers back Axa's call for consistent injury awards in Ireland amid 30% motor premium increases
Insurers in Ireland are backing a call by Axa for more consistent personal injury awards amid concerns the body established to handle personal injury claims and compensation in 2004 has lost its way.
Blog: Super hero insurance takes on the DC and Marvel Universes
With Marvel's Deadpool currently setting the cinema box office alight, and plenty more comic adaptions on the way starting with Batman versus Superman in March, I thought it might be time for some Friday fun.
Blog: Let's take low speed impact cases out of the ‘too hard to do' drawer
In court, the credibility of your witness is everything. But in low speed impact claims, the reliability of expert witness evidence is akin to the Wild West. The true facts of a collision are too rarely investigated and expert testimony is frequently…
Blog: What will Maurice Tulloch's legacy as Aviva UK GI CEO be?
The news that Maurice Tulloch is to step down from his post as CEO of Aviva’s UK general insurance business should not have come as much surprise.
Blog: From AIG to Zurich, five predictions for insurers in 2016
Now that we have all had a chance to get back into our pre-Xmas routines; quit our cous-cous diets and break our new year’s resolutions, I thought it would be a good time to look into my crystal ball and predict how the year might pan out for insurers.
Aviva investigation puts brakes on party bus claimants
Aviva has successfully quashed attempts by passengers on a double-decker ‘party bus’ to erroneously claim more than £250,000 for whiplash injuries supposedly caused by a minor collision.
Government insists whiplash reforms will be introduced "as soon as possible"
Insurers have committed to give customers 100% of the savings made from new Government reforms to reduce fraudulent whiplash claims, it was announced today.
Aviva notes 19% rise in cash for crash as 4000 suspect claims are studied
Aviva has revealed it is looking into more than 4000 suspect whiplash claims after confirming it received five of the 28 fraudulent claims involved in a major cash for crash ring in Wales that cost insurers more than £763,000.
Slater and Gordon MD Grech warns government over RTA reform “backlash"
The boss of one of the UK's leading claimant law firms has warned about the "unintended consequences" if the government goes ahead with the reforms outlined in the Autumn Statement to combat compensation culture.
Legal Update: Consultations on small claims limit won't be plain sailing
The personal injury reforms announced in the Autumn Statement are to be welcomed. But is Chancellor George Osborne being too bold when he packages them as part of a wider plan to reduce car insurance premium?
Credit hire issues on the table at government motor reform meeting
Credit hire was on the agenda at a high-level government meeting yesterday (9 December) discussing the Autumn Statement, Post understands.
C-Suite - Insurer: Cash in hand
The insurance industry must show customers they will reap the benefits of government changes.
C-Suite - Insurer: Standing strong together
Regulation of CMCs is welcome, but the industry can also do its bit to show it isn’t a pushover.
Industry disputes claimant solicitor criticism of move to 'care, not cash' claims model
Criticism of the government’s acceleration of personal injury reforms in the motor market by the claimant legal fraternity has been dismissed by the wider insurance industry, which has welcomed a shift in claims from cash to care.
Government accelerates whiplash reforms to remove £1bn of costs
Chancellor of the Exchequer George Osborne committed to accelerating motor injury reforms in today’s (25 November) Autumn Statement, which are expected to remove more than £1bn from the cost of providing motor insurance.
Aviva questions guidelines calling for 5% uptick in whiplash damages
Aviva has expressed disappointment at the Judicial College’s decision to advise in its 2015 guidance that the damages for lower value whiplash claims should rise by at least 5%.