Zurich paid out almost £2bn in claims in 2016

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Over 99% of all general insurance claims were paid, with 130 claims of more than £1m being made. The Swiss insurer received over 220,000 new claims in total, down from 260,000 in 2015. Zurich's UK CEO Tulsi Naidu pictured said: "Releasing this information helps break the belief that insurers try and shirk their responsibilities. "We are proud of our claims record, and paying out £2bn in one year is a significant amount. It also firmly underlines the huge role we play in getting people and b