Hiscox BI claims process 'beginning to work' says Masojada as insurer plays catch up

Bronek Masojada

Exclusive: Hiscox CEO Bronek Masojada spoke to Post about the insurer's business interruption claims handling, sharing details on its 200-strong claims surge team, why it was a 'bit slow in getting going', and shedding light on its collaboration with brokers before the test case.

The insurer faces the greatest exposure to Covid-19 business interruption claims of any firm in the market, having amassed 7401 accepted claims by the end of May according to data reported to the

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Building Back Better at Chelsea Flower Show

Flood Re’s Build Back Better scheme is being used to not only fund internal flood resilience changes but also adaptations to outside space and gardens in the quest to stop and reduce flood waters entering properties, explains Stephen Linklater, claims director of Ageas.

Insurers face margin crush unless premiums are hiked

Data analysis: A sustainable margin recovery looks increasingly challenging for insurers with premiums needing to increase in real terms to prevent any erosion after a tripling of costs to 10.9% of premiums last year from 3.5% in 2022.

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