Blog: The rise in escape of water claims

Dripping tap

Escape of water claims across the insurance sector often form the highest proportion of all claims notified and the number and cost of those claims continue to rise. John O’Shea, partner and head of property damage and recovery at BLM, and Paul Redington, regional major loss property claims manager at Zurich Insurance, look at why EOW fraud is increasing and what can be done to prevent it.

The Association of British Insurers believes that members pay out approximately £2.5m every day on escape of water claims. In 2018 the industry dealt with 287,000 EoW claims at a cost of £930m – and

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Stephen Wallace, McLarens

Steven Wallace is managing director of EMEA for global claims services provider McLarens and is the current president of the Chartered Institute of Loss Adjusters.

Neil Gibson, Sedgwick

Neil Gibson leads Sedgwick’s UK executive team as CEO and has overall responsibility for the 2,500 colleagues who work for the claims management company.

Lisa Bartlett, Crawford

Lisa Bartlett, chief operating officer for international at Crawford, is the first and only woman leader of a UK-based loss adjusting company.

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