Broker apologises after Keswick resident faces claims handler 'unaware' of floods
Home Protect says it regrets the manner in which a call from a Keswick resident was handled after a staff member was unaware the area was affected by severe flooding over the weekend.
On 5 and 6 December, Storm Desmond caused widespread flooding across Cumbria, with Carlisle, Cockermouth, Keswick and Kendal among the worst-affected areas.
Keswick resident Lucy Preston told Post she
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