Covéa recruits from Davies for household claims lead

Kelly Morris Covea

Covéa has swooped to appoint Davies Loss Adjusters’ operational delivery manager as its new home claims service manager.

Kelly Morris will be based in the insurer's Halifax office ahead of Covéa's planned launch of a new in-sourced household claims service form April next year.

She will be responsible for establishing

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Insurers face margin crush unless premiums are hiked

Data analysis: A sustainable margin recovery looks increasingly challenging for insurers with premiums needing to increase in real terms to prevent any erosion after a tripling of costs to 10.9% of premiums last year from 3.5% in 2022.

Stephen Wallace, McLarens

Steven Wallace is managing director of EMEA for global claims services provider McLarens and is the current president of the Chartered Institute of Loss Adjusters.