View from the Top: Going back to basics

James Reader

Accidents shouldn’t be seen as an opportunity to make money, but to provide a quality service, says James Reader.

The introduction of the Legal Aid, Sentencing and Punishment of Offenders Act is finally here, bringing with it changes our industry has long been arguing for, which will undoubtedly reduce the cost

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Insurers face margin crush unless premiums are hiked

Data analysis: A sustainable margin recovery looks increasingly challenging for insurers with premiums needing to increase in real terms to prevent any erosion after a tripling of costs to 10.9% of premiums last year from 3.5% in 2022.

Stephen Wallace, McLarens

Steven Wallace is managing director of EMEA for global claims services provider McLarens and is the current president of the Chartered Institute of Loss Adjusters.