Your say: Offensive assault allegation

Whiplash graphic

I enjoy engaging in discussion with Tom Jones, verbally and through the pages of Post. But I was surprised by his implied suggestion that we have compared deafness claims to whiplash.

I have never said anything of the sort, and the Association of British Insurers has never commented on deafness claims.

On the other hand, Tom ignores something I have said time and time again, both

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Insurers face margin crush unless premiums are hiked

Data analysis: A sustainable margin recovery looks increasingly challenging for insurers with premiums needing to increase in real terms to prevent any erosion after a tripling of costs to 10.9% of premiums last year from 3.5% in 2022.

Stephen Wallace, McLarens

Steven Wallace is managing director of EMEA for global claims services provider McLarens and is the current president of the Chartered Institute of Loss Adjusters.