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BIBA: Conference Speakers: Jo Moran and Andrew McMillan

Manchester

This year’s British Insurance Broker’s Association conference, held in Manchester on 13 to 15 May, will see more than 5000 attendees descend on Manchester. We caught up with some of the speakers to find out a bit more about them and what they thought this year’s talking points would be.


Jo Moran, head of customer service, Marks & Spencer

Did you always want to be in retail? How did you get to where you are today?
When I was at university I really didn’t know what I wanted to do and

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TimeTo: Reflect on the 2026 Biba Conference

Content Director’s View: This week a swathe of the UK general insurance sector decamped to Manchester for the annual British Insurance Brokers’ Association conference. Jonathan Swift reflects on some of the themes and talking points of the 2026 iteration.

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