Podcast: How inflation and the Consumer Duty transformed insurance in 2023

Rory Yates, senior vice president of corporate strategy, EIS Branko Bjelobaba, regulation and compliance consultant Sarah Ouarbya, financial services consulting partner, Mazars Martyn Matthews, vice president for personal and commercial lines, UK & Ireland, LexisNexis Risk Solutions Scott McGee, news editor, Insurance Post

How inflation and the Consumer Duty resulted in premiums increasing, cover stripped back and product supply shrinking in 2023 is the focus of the latest Insurance Post Podcast.

Reflecting on the regulatory action and economic climate that shaped the sector in 2023, Sarah Ouarbya, financial services consulting partner at Mazars, said the Consumer Duty had forced insurers

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe

You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Post? View our subscription options

UN creates NZIA replacement

The United Nations Environment Programme has replaced the now-discontinued Net Zero Insurance Alliance with a multistakeholder forum, although most former UK-based NZIA members have yet to join.

Q&A: Nick Pester, Beyond Legal

Nick Pester, founder at Beyond Legal and former general counsel at Zego, spoke to Insurance Post about the changing legal landscape, the pivoting mindsets of insurtech founders, and what he hopes to offer clients with his new legal practice.

Irish guidelines for assessing damages to push up premiums

Aine Tyrrell, partner at law firm DAC Beachcroft, explains why fresh guidelines for the assessment of damages in Northern Ireland could add to the costs faced by insurers and contribute further inflationary pressure to premiums for liability and motor products.

How to support insurance customers in vulnerable circumstances

As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here