View from the Top - Duncan Boyle, UK chief executive, Royal & Sun Alliance

At the Chartered Insurance Institute conference last month, I took part in a panel discussion regard...

At the Chartered Insurance Institute conference last month, I took part in a panel discussion regarding how we can regain customer confidence in the industry.

My thoughts are that for most of my career

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Matt Brewis, FCA

Matt Brewis, the Financial Conduct Authority’s head of insurance, is a man on a mission in 2024, which is why he has climbed to third place on this year’s Insurance Post Power List.

Sam Woods, Prudential Regulation Authority

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MOJ asked for clarity on insurers saying ‘sorry’

Insurers and legal experts have welcomed a Ministry of Justice consultation on amending the law of apologies, but have called for more reassurance that saying sorry to policyholders won't be deemed an admission of liability.

Biba’s Trudgill on working with the regulator

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