Round table - online customer experience: The evolving role of the insurance aggregator
Online insurance is now a massive part of the industry. Post gathered a number of industry figures together to discuss what drives a customer to buy a policy online or abort and seek a quote elsewhere. Jonathan Swift reports.
Attendees:-
Stephan Dequaire
E-commerce development manager, Swiftcover
Lee Griffin
Business research and development director, Go Compare
Roberto Hortal-Munoz
E-business sirector for central and eastern
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