Martin Lewis’s charity outlines steps for Consumer Duty compliance
A charity established by campaigning journalist Martin Lewis has urged insurers to provide mental health training for underwriters and frontline staff if they wish to adhere to the FCA’s Consumer Duty requirements.
The Money and Mental Health Policy Institute has published a guide showing insurers how to support customers with mental health problems.
Publication of the guide comes after the charity carried out
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@postonline.co.uk
More on Personal
Q&A: Ben Smyth, Arma Karma
Ben Smyth, CEO of contents insurance start-up Arma Karma, talks to Tom Luckham about the insurtech’s past, future, and how young people view insurance.
Esure restores direct motor business
Esure has re-established its capacity to offer motor insurance quotes directly through its website following a planned six-week outage.
Axa reveals how AI is transforming the business
Axa UK & Ireland has 12 “between proof of concept and proof of value” artificial intelligence initiatives currently ongoing across the business, according to CEO Tara Foley.
Urban Jungle to use latest funding to expand product range
Home insurance startup Urban Jungle has raised £11.2M in its latest funding round led by existing investors, including Sony.
Allianz’s lawsuit against Revolut ends in settlement
Allianz Partners and Revolut have settled a lawsuit over an abandoned travel insurance deal that saw the companies trade blows in recent months, Insurance Post can reveal.
LV’s departing claims director Milliner tipped for DLG position
Allianz has confirmed Caroline Johnson as LV’s new general insurance claims director, with Martin Milliner set to depart the insurer after 18 years.
Axa CEO Foley on why another XL-sized deal isn’t on the cards
Axa UK & Ireland CEO Tara Foley won’t rule out another acquisition but said her growth plan for the business is to build plus consolidate everything currently within the multi-line provider.
Diary of an Insurer: Charles Taylor’s Dr Lynn Gordon
Dr Lynn Gordon, chief medical officer at Charles Taylor Assistance, is a lifeline for a woman whose husband has died abroad and organises a patient’s long-haul repatriation from Australia to the UK.
Most read
- LV’s Mike Crane leaves insurer
- RSA ‘pragmatic’ on product review as NIG acquisition completes
- Wakam looking to exploit ‘unlimited UK potential’ following regulator approval