Insurance Post Live Claims panel session: Creating a world-class customer experience in property claims

But what makes a world claims customer experience in property claims?

Among the questions the panel discuss are:

What improvements and developments do we see contributing to high service levels?
Key ways to demonstrate the value of your service to customers
Benefits and considerations around self-service
What does the future of claim self-service look like?

Panel

Michael Porter, senior leader international markets, insurance, CoreLogic

Andrew Reid, director of operations, Home & Legacy

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