WTW's Alastair Swift on why adapting is key to success

Alastair Willis

The Insurance Act 2015 had a big impact in the UK and we now await the repercussions of Brexit. Questions remain over how it will impact our industry, our clients and our country as a whole. Insurance providers and brokers are also having to adapt to changing buying habits, technology platforms, big data-based decision making and the different workplace expectations of the millennial generation. Recently, we have seen the growth of technology platforms and aggregators that have had a tremen