View from the top: Staff cutbacks mean that we all pay the price
Recent events with Quinn Insurance have proved once again that choice often comes at a price. Solicitors, as many industries in the UK, are facing tough times. Income is down, claims are up and there is not much light at the end of the tunnel. Hard-hit businesses manage cash flow by looking for cheaper insurance — yet often the price is a reduction in the security of the policy or the terms of the cover.
It is our job as brokers to help buyers to navigate these tricky waters. So what should we be doing better? First, we have to do a better job with the human capital that we make available to our
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