Subject: Penny Black’s Social Diary: Biba’s burgers and sausages

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Penny Black’s Social Diary: Biba’s burgers and sausages
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
14 Feb 2025   |  Column
Broker
Nigel Hinshelwood appointed chair of Marsh
Nigel Hinshelwood has been appointed as chair of Marsh in the UK, succeeding outgoing chair Tom Colraine on 31 March.
11 Feb 2025   |  News
Broker
Only one out of four brokers is happy with insurer service
Direct Commercial’s latest broker survey has revealed how only a quarter of brokers are happy with the service they receive from insurers.
11 Feb 2025   |  News
Broker
Claims service stayed steady at end of 2024
The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.
10 Feb 2025   |  Analysis
Broker
What NatWest was doing while Amazon’s efforts crashed and burned
Editor’s View: At the end of 2022 all eyes were on Amazon’s Insurance Store, but Emma Ann Hughes observes perhaps more attention should have been paid to what NatWest was quietly doing with technology and financial services distribution.
07 Feb 2025   |  Opinion
Commercial
Why getting business interruption cover right is more critical than ever
View from the Top: Laura Vickers, managing director of commercial lines at Gallagher in Ireland, explains what brokers need to do to ensure clients are protected with what is increasingly business-critical cover.
06 Feb 2025   |  Opinion
News
Howden surpasses £3bn in global revenue
Howden has surpassed the £3bn revenue mark for global operations as it celebrates its 30th birthday.
05 Feb 2025   |  News
News
Enter Best Insurance Employer 2025 today
If you work for one of the greatest employers in the insurance industry and want to shout about it, make sure you complete Insurance Post’s Best Insurance Employer survey today.
04 Feb 2025   |  News
Broker
Throwback Thursday: Biba’s City conference and Sweetmail
Insurance Post’s Throwback Thursday steps back in time to January 1985 to remind you what was going on this week in insurance history when the British Insurance Brokers’ Association Conference was a far smaller affair and Sweetmail cover was on offer.
30 Jan 2025   |  Column
Technology
Q&A: Risto Rossar, Insly
Risto Rossar, CEO and founder of Insly, zooms in on the insurtech’s latest artificial intelligence tool and highlights further AI use cases that will enable its next phase of growth and innovation.
30 Jan 2025   |  Q&A

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