After Allianz UK merged the claims operations of commercial and personal lines, Scott McGee speaks to Matt Cox, the man in charge of the integration and the joint claims team moving forward.
Rob Hawes, CEO of Rapid Repair Network, makes a case for mobile repair networks and the potential benefits it can have for alleviating claims pressures.
While both fraudsters and the insurance industry are utilising technology and AI to commit and fight fraud, there are barriers to overcome and changes to be made if we want to swing the pendulum in the industry's favour.
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While it appears the market has mostly overcome the supply chain issues of recent history, getting vehicles back on the road quickly is still a challenge, with new manufacturers causing a new issue.
Liam Parker, telematics and first notification of loss manager at Winn Group, explores how insurers can move beyond pricing to use telematics and behavioural data to prevent collisions, improve claims outcomes, and foster safer driving.
Rachel Green, fraud manager at connected motor insurer Ticker, catches the "bad guys", digs deep into the data, judges developments shaping the industry, trains the in-house AI fraud detection system, and ends the week with a trip to a tumble class.
At the Marsh Aviation Summit, aviation underwriters lamented a lack of infrastructure investment and low profits, despite safety levels being as high as ever.
A study has called for more sophisticated flood protection products for commercial properties, warning that millions of buildings are facing increased flood risk across the UK.
Insurers can rejoice today (22 April) after the Supreme Court rejected the policyholder appeal surrounding furlough payments relating to Covid business interruption claims.
28 Apr 2026
