Subject: Pet insurance’s widening gap: More products but less providers

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Personal
Pet insurance’s widening gap: More products but less providers
Pet insurance product numbers are soaring while provider consolidation, rising vet fees and shifting cover trends make the cover increasingly complex for consumers, Defaqto’s latest analysis shows.
12 Jan 2026   |  Analysis
Claims
Crawford & Co to sell legal services arm to law firm
Loss adjusting and claims management firm Crawford & Company has entered into a ‘process’ with specialist insurance law firm HF, which will see the latter buy a major part of the assets of subsidiary Crawford Legal Services, Insurance Post has learned.
09 Jan 2026   |  News
Claims
Embedding carbon accountability in claims
With extreme weather driving record claims, Ben Blain, head of property at Verisk Claims, explains how insurers must now measure and cut carbon in the claims supply chain in order to turn net-zero ambition into operational reality.
07 Jan 2026   |  Opinion
People
60 Seconds With... Charles Taylor’s James Cranmer
James Cranmer, training programme manager at Charles Taylor Assistance, blends a love of learning, tech and tidy spaces.
06 Jan 2026   |  Interview
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Personal
Burst pipes cost Allianz £20m across two years
Allianz paid out £20m for damage caused by burst pipes in 345 claims between the start of 2023 and September 2025.
05 Jan 2026   |  News
News
Allianz claims director resurfaces at Weightmans
Allianz Personal’s former claims director Caroline Johnson has joined Weightmans as its claims director and executive board member.
05 Jan 2026   |  News
Claims
Trump’s stance pushes insurers to soften Net Zero goals
More than a quarter (27%) of the UK’s major general insurers have noted Donald Trump’s stance on climate change has had some negative impact on their organisation’s Net Zero strategy in 2025.
05 Jan 2026   |  Analysis
Personal
Why can’t the FCA see and act on the full claims picture?
Editor’s View: Emma Ann Hughes argues the Financial Conduct Authority can either continue to defend its frameworks after Which?’s super-complaint or accept that collecting data is meaningless unless it triggers earlier, tougher and more visible intervention against providers that repeatedly fail policyholders.
02 Jan 2026   |  Opinion
Regulation
Four biggest challenges facing insurers in 2026 revealed
Insurance Post reveals the four main challenges general insurers face in 2026 and the solutions experts from EY, the International Underwriting Association, AM Best, Moody’s, S&P, KPMG, Pathlight Associates and Sicsic Advisory say will matter most in the year ahead.
02 Jan 2026   |  Analysis
Claims
What Christmas movie cars teach us about windscreens today
As festive film viewing turns our minds to cinematic car icons, Auto Windscreens managing director James MacBeth assesses how the DeLorean, Kitt and James Bond’s Lotus would cope with modern windscreen demands.
31 Dec 2025   |  Opinion

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