Subject: Why Which?’s super-complaint is a turning point for insurance

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Regulation
Why Which?’s super-complaint is a turning point for insurance
Rocio Concha, director of policy and advocacy at Which?, explains why the Financial Conduct Authority’s agreement with its super-complaint marks a critical moment for home and travel insurance, and why swift regulatory action is now essential to improve consumer outcomes.
24 Dec 2025   |  Opinion
Commercial
JLR breach sparks debate on insurance gaps and state support
Joel Leigh, partner at law firm Howard Kennedy, examines how the £2bn Jaguar Land Rover breach triggered government intervention, supply-chain strain and potential disputes that underline the need for robust cyber cover.
24 Dec 2025   |  Opinion
Claims
Claims and Legal Forecast of 2026
The claims and legal sectors stand on the cusp of transformation as we hurtle towards 2026, facing policy reform, accelerating innovation and rising customer expectations in the year ahead.
24 Dec 2025   |  News
Commercial
How Covid-19 litigation has shifted BI policy wording
Joanna Grant, managing partner of Fenchurch Law, explores how business interruption insurance has evolved five years on from the pandemic, and whether the lessons of Covid-19 are being properly applied today.
22 Dec 2025   |  Opinion
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News
Insurance Post’s star-studded Christmas Special for 2025
The award-winning Insurance Post Podcast has signed off the year with a Christmas Special featuring industry heavyweights, newsroom favourites and even a CBeebies-style bedtime story.
19 Dec 2025   |  Special
News
FCA partly rebuffs Which? but widens insurance crackdown
The Financial Conduct Authority has pushed back against parts of Which?’s super complaint about home and travel insurance, but accepted there are clear weaknesses in the market that require further regulatory action.
18 Dec 2025   |  News
Claims
False Lego claim dismantled brick-by-brick
A man has been jailed for 28 months following an investigation by the Insurance Fraud Enforcement Department into several fraudulent insurance claims, including false reports of stolen Lego sets.
17 Dec 2025   |  News
Personal
Insurance perils of driving home for Christmas
As motorists get ready to celebrate Christmas, Emma Ann Hughes examines the road risks of the festive period, explores accident-prevention strategies, and checks whether insurers’ claims teams are as prepared for seasonal challenges as Santa’s elves are to deliver presents.
17 Dec 2025   |  Analysis
Claims
Potholes put councils on legal front line over road repairs
As pothole-related injury and damage claims increase, Georgia Milton, paralegal at DWF, warns councils and insurers must navigate complex legal duties, evidential hurdles and financial risks in proving when liability begins.
17 Dec 2025   |  Opinion
Claims
LA wildfires push global nat cat losses past $100bn again
Insured natural catastrophe losses exceeded $100bn (£74.5bn) in 2025 for the sixth consecutive year, driven largely by record wildfire losses in the US and persistent severe convective storms, according to Swiss Re Institute.
16 Dec 2025   |  News

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